Sales Customer Service

Munazza Muhammad

**** ** **** ***** *****, FL ***14 *********@*****.*** 267.259.873

Experience:

AM Painting Co design consultant/sales Philadelphia, Pa 2013-2014

Arranged and organized client meetings for contract negotiation.

Implemented and organized location viewing with clients and general contractors.

Monitored shipments while replenishing and organizing inventory.

Created paint comparisons and color palette display boards for clients.

Answered incoming phone call inquires about products and services.

Promoted sales and services to the general public and current clientele.

Aided with increasing productivity by twenty percent.

Delivered professional customer service and administrated customer complaints.

Performing general office duties as assigned.

MFI Law Group, administrative assistant Philadelphia, Pa 2011-2013

Arranging court dates and appointments for an office of four lawyers.

Created and improved digital tracking systems for client files.

Recorded and scanned sensitive information for outgoing mail.

Prepared and edited documentation for court dates.

Improved a digital system for inner office memorandum.

Built and maintained customer relations between clients and lawyers.

Plan, support, and implement internal events.

Sub-managed accounts receivable and billing.

Managed a telephone switch board for incoming calls.

Performed general office duties as assigned.

People with style sales manager Philadelphia, PA 2009-2012

Managed and trained a team of six sales representatives.

Implemented marketing strategies, analyzed sales and trends.

Established and adjusted selling prices by monitoring costs, competition, and supply and demand.

Maintained professional and technical knowledge by attending educational workshops.

Collaborated with office manager to establish and control budget for sales promotion and trade show

expenses.

Held regular meetings with sales staff to improve sales efficiency.

Insured product authenticity and quality.

Scheduled work hours for representatives.

Designed and built company website for promotions.

Improved sales by ten percent.

Helped to establish awareness of the importance of the product.

Setting up monthly meetings with product suppliers.

Constantly strived towards professional growth.

Education:

Moore college of art and design BA: textile design and business 2012

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