Human Resources Manager
Resume:
Hope Bigham Objective
Drive
Burleson, Texas
76028
***********@***.**
m
Over 18 years of Human Resource and Accounting experience.
Diverse Professional Development, including strategic
planning, budgeting and forecasting, financial analysis and
business profitability reporting. Committed team player
with proven ability to meet and exceed set goals and
deadlines. Exceptional focus and follow through abilities
with record of efficiency and productivity.
Detail-oriented multi-tasker with exemplary organization
and project management skills. Strategic thinker and
planner skilled in design and execution of financial
administration and business programs.
Work Experience
Business Manager
10/2007-Present AZZ Galvanizing Services-Crowley
Responsible for supervision of front office activities,
including HR administration, A/P, A/R, reception area,
mail, purchasing requests and facilities.
Resolve customer complaints, and answer customers'
questions regarding policies and procedures.
Supervise the work of office, administrative, or customer
service employees to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or
problems.
Provide employees with guidance in handling difficult or
complex problems, and in resolving escalated complaints or
disputes.
Implement corporate and departmental policies, procedures,
and service standards in conjunction with management.
Discuss job performance problems with employees in order to
identify causes and issues, and to work on resolving
problems.
Train and instruct employees in job duties and company
policies, or arrange for training to be provided.
Evaluate employees' job performance and conformance to
regulations, and recommend appropriate personnel action.
Review records and generate reports pertaining to
activities such as production, payroll, and shipping in
order to verify details, monitor work activities, and
evaluate performance.
Prepare and maintain office records.
Prepare sales invoices and purchase orders.
Assist with customer relations and sales.
Supervise and perform accounts receivable and payables
transactions.
Human Resources/Payroll Manager
3/2006 - 6/2007 The Pinnacle Corporation, Arlington, Texas
Responsible for the interview/hiring process of all
potential employees, background checks, processing all
benefits, unemployment adjustments/disputes, initiating
reviews, exit interviews/terminations, resolving various
conflicts (internally) Making adjustments to the Policy
Manual and Code of Conduct. Processing payroll; Child
support deductions, Loans, PTO/Vacation time, Commissions,
Direct Deposit, and advances.
Payroll Specialist
7/2003 - 7/2005 Waco ISD, Waco, Texas
Prepare and enter time sheets, sub and no-sub sheets,
employment verifications, loan deductions, direct deposits,
and updating sick leave. Accurately set up employee
salaries and payroll deductions. Refer daily to IRS, levy
schedules, workers compensation publications, program
manuals, IRS tax booklets, Fair Labor Standards Handbook,
and the District Budget Manual. Insured accurate and timely
payment to all employees in a confidential manner in
accordance. Responsible for estimated 70 million dollars of
district resources. Responsible for General Funds, Food
Service Funds, and Special Revenue Funds.
Accountant/Payroll/Human Resources
6/1998 - 7/2003 RAYTHEON, Waco, Texas
Developed internal reporting formats and spreadsheet
systems for profitability analysis, planning and
forecasting, and staffing analysis. Network with the
accounting team concerning all departmental logistics, such
as receipts, cross check purchasing, and budget monitoring,
while overlaying responsibilities into the business
management area. Office produces 25.5 million in general
fund and approximately 600,000 bi-weekly for staff
salaries. Moved to the Human Resource Department in
2001.Responsible for benefits, new hire orientation,
terminations and resolved any internal issues.
Education
5/1998 Rutgers University, New Brunswick, New Jersey
Bachelor's Degree
Bachelors Degree in Political Science and Finance
UTA, Arlington, Texas
Professional
Human Resources Management Certificate
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