Customer Service Management

BRITTANY JOHNSON

** ***** ***** ***. *

Cheektowaga, New York 14225

716-***-**** • ***********@*****.***

Qualifications:

• Intermediate Microsoft Office skills

• Excellent customer service skills

• Followed procedures for safe food preparation, assembly and presentation

• Quick learner who takes pride in doing quality work

• Dedicated to finishing all assigned tasks

Education/Training:

Account Clerk Certification May 2014

Erie 1 BOCES, Workforce Development Buffalo, New York

Bryant and Stratton 2009-2010

Business Management

Coursework Included:

Human Relations

•

Business Presentations

•

Employment:

Williamsville Suburban 11/13-3/14

Dietary Aide

• Provide assistance to the cook in the preparation and service of meals

• Meet scheduled meal and snack times

• Follow Federal and State long term care regulations and Dietary Department policies and

procedures

• Follow cleaning schedules and perform cleaning duties as scheduled

• Assist in arranging tray cards, loading food carts, and serving meals

• Setting up the dining room and serving residents

• Wash and store dishes

Beechwood Continuing Care 11/09-06/12

Dietary Aide

• Provide assistance to the cook in the preparation and service of meals

• Meet scheduled meal and snack times

• Follow Federal and State long term care regulations and Dietary Department rules

Burger King

2006-2007

Crew Member

• Handled cash register transactions and balanced cash drawers

• Prepared menu items according to standard procedures

• Kept work areas and dining area cleaned and sanitized

• Provide menu and answer customers’ questions regarding menu items

• Provide customers with information on new deals and discounts

• Attempt to up-sell deals and provide add-on information

Contact this candidate