Customer Service Manager
Resume:
ALI DIANE LIDGETT
K
MAHA, NEBRASKA 68164
O
Y EMPLOYMENT OBJECTIVE
M
O ENSURE CONCURRENT GROWTH OF THE ORGANIZATION AND MY
T
PERSONAL CAREER BY EFFECTIVELY UTILIZING THE ACQUIRED
TECHNICAL SKILLS
.
UMMARY OF QUALIFICATIONS
S
● ECURITY EXPERIENCE
S
● NE YEAR LOBBY/RECEPTIONIST EXPERIENCE
O
● WO YEARS MANAGEMENT EXPERIENCE
T
● TTENTIVE TO QUALITY AND DETAIL
A
● ESPONSIBLE, EFFICIENT, FLEXIBLE
R
● ORK WELL IN A FAST PACED AND UNDER
W
PRESSURED ENVIRONMENT
● OLITE, WELL GROOMED, RESPECTFUL
P
● XCELLENT COMPUTER, VERBAL, AND WRITTEN
E
SKILLS
ORK HISTORY
W
IGEL AIRPORT SERVICES
R
ANAGER’S NAME: CHRISTOPHER DILLION
M
MAHA, NEBRASKA
O
OSITION: MANAGER
P
ATE OF EMPLOYMENT START: 07/23/2011
D
ATE OF ENDING EMPLOYMENT: 11/22/2011
D
EASON FOR LEAVING: VOLUNTARY, I NEEDED TO FOCUS
R
SCHOOLING.
ON
ANAGER
M
OB DUTIES:
J
SCHEDULING, REPORT KEEPING OF ALL STORE EXPENSES,
MANAGING A TEAM OF 107, STOCKING ALL STORES,
ENSURING SAFETY/SATISFACTION OF CUSTOMERS AND
EMPLOYEES, PROVIDING OUTSTANDING CUSTOMER SERVICE.
KILLS ACCOMPLISHMENTS WHILE EMPLOYED:
S
● BTAINING A MANAGING POSITION AT AGE 16
O
● EARNING NEW SKILLS SUCH AS SCHEDULING
L
PAYROLL
AND
ONIC DRIVE IN
S
ANAGER’S NAME: BRIAN
M
OUNCIL BLUFFS, IOWA
C
OSITION: MANAGER
P
ATE OF EMPLOYMENT START: 03/21/2012
D
ATE OF EMPLOYMENT END: 08/18/2013
D
EASON FOR LEAVING: VOLUNTARY, I FOUND A BETTER
R
EMPLOYMENT OPPORTUNITY.
UTIES:
D
ANAGING A TEAM OF 40, CASHIERING, SERVING
M,
STOCKING, PAYROLL, SCHEDULING, REPORTING STORE
COSTS, MEETING SALES/COMPANY GOALS, PROVING
UPSCALE CUSTOMER SERVICE, ENSURING
CUSTOMER/EMPLOYEE SAFETY AND SATISFACTION.
KILLS ACCOMPLISHMENTS WHILE EMPLOYED:
S
● ETTERING MY MANAGEMENT AND CUSTOMER
B
SERVICE SKILLS
G4S/ GOOGLE
MAHA, NEBRASKA
O
ANAGER’S NAME: SCOTT RHODES
M
ATE OF EMPLOYMENT START: 09/09/2013
D
ATE OF EMPLOYMENT END: CURRENTLY EMPLOYED
D
OSITION: SECURITY OFFICER/ RECEPTIONIST
P
UTIES:
D
REET CLIENTS AND DIRECT THEM TO THE PERSON AND
G
PLACE THEY NEED TO BE, CONFIRM/ADJUST WHO AND WHAT
COMES AND GOES OFF OF/ INSIDE OF SITE, DOCUMENTING,
REPORT KEEPING/CREATING, ENSURING CLIENT/EMPLOYEE
SAFETY/SATISFACTION, SCHEDULING, PAYROLL, PROVIDING
CUSTOMER SERVICES, USING MICROSOFT/GOOGLE DOC
BEST
PROGRAMS
.
KILLS ACCOMPLISHMENTS WHILE EMPLOYED:
S
● ETTERING COMPUTER SKILLS
B
● CHIEVING RECEPTION EXPERIENCE
A
DUCATION
E
HOMAS JEFFERSON HIGH SCHOOL
T OUNCIL BLUFFS
C IGH
H
2009 2013
SCHOOL
IPLOMA
D
ILITARY (OPTIONAL)
M
APPLICABLE
NOT
PECIAL SKILLS AND ABILITIES
S
● TRONG INTERPERSONAL AND COMMUNICATION
S
SKILLS
● AN DO ATTITUDE AND ABILITY TO THINK OUTSIDE
C
BOX
THE
● IGH ATTENTION TO DETAIL
H
● BLE TO STAND FOR EXTENDED PERIODS OF TIME
A
● AVID UNDERSTANDING OF FRONT DESK
OPERATIONS
● GOOD TIME MANAGEMENT SKILLS
● EXCELLENT TELEPHONE ETIQUETTES
● NOWLEDGE OF CUSTOMER SERVICE PRACTICES
K
● XCELLENT COMPUTER SKILLS
E
EFERENCES
R
VAILABLE UPON REQUEST
A
Contact this candidate