Customer Service Medical Assistant

KOKILA TAILOR NCPT

*** **** ******, *******, ** *7055 973-***-****

******.******@*****.***

OBJECTIVE:

Certified Phlebotomist seeking a position as a Medical Assistant, allowing for advancement, opportunity

as well as developing my clinical skills.

EDUCATION: Star Career Academy, Clifton, NJ Graduated September 2013

Medical Assistant Diploma

An intensive, 900-hour course comprised of clinical and administrative procedures used by entry level

medical assistants working in hospitals, clinics, doctor’s offices and other healthcare settings.

• Anatomy & Physiology

• Medical Terminology

• Phlebotomy

• 12 Lead EKG

• Quality Assurance of specimen

• Vital signs

• Universal Procedures

• Basic Life Support Skills & First Aid

Certifications and Eligibility: NCCT Certified Phlebotomist, OSHA, HIPAA, Nutrition, CPR certified.

Medical Assistant Certification eligible

EXPERIENCE:

Completed 180 hour externship: Doctors Express, Lyndhurst, NJ

Greeted patients, answered telephone and scheduled appointments, perform EKG, finger

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sticks/blood draw, observing blood draws, injections, competently perform vital signs and take

routine patients assessments, and ACCU checks.

Frequently prepared cultures for all urine testing.

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Proficient in urinalysis testing for various patients daily organize and prepared several

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examination rooms.

Institute de Formation et de Perfectionnement Metiers (IFPM)

Inspection Academic, Nanterre Cedex, Paris, FRANCE (1999), B.S. in Fashion Management

05/09 to 01/10 Customer Service / Lead Passenger Service Agent

WFS (Worldwide Flight Services) Newark, NJ

• Worked for Virgin Atlantic Airlines & L’Avion Airlines. Responsible for

Airlines procedures and operations for First Class and Business Class

passengers.

• Provided quality professional customer service: check- in, reservations and

confirmations.

• Checked airlines tickets, passports, reservation information, seats

confirmation, meals, wheel- chairs and other issues with boarding passes.

06/04 to 01/08 Senior Customer Service Receptionist / Scheduling Coordinator / Cashier

Hy-Grade Oil Inc, Clifton, NJ

• Provided external customer services for clients. Special responsibility for

banking, inventory control, scheduling and training other employees.

• Managed entire business of a small oil company; buying, negotiating and

supervising.

05/01 to 05/04 Executive Customer Support / Retail Sales Manger

Digital Diam Inc., New York, NY,

Responsible for helping customers. Displayed merchandise on the sales floor.

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• Worked with Jewelry and Diamonds. Managed internal inventory. Managed

customer accounts.

• Shipped and traced merchandise by UPS and FedEx on line. Answered phones.

Assisted customer with concerns and problems.

• Maintained/managed all office files. Provided primary secretarial support for

the Company.

INTERNATIONAL Technicienne Interim Coiffure, (Agency) Paris, France

EXPERIENCES: Hairdresser / Beautician

1/1994 – 3/2001 Worked for Alexandre de PARIS, Biguine, Gorge Tayar, Franck Provot, Carita

Montaigne, Evelyn Busseret, Catherine Beaulieu, and Jean Frederic Gerad.

Hairdresser Certified.

STAGE SHOWS Won First prize in L’Oreal hairstyle competition in 1997.

COMPETITION: Won First prize in Michel DERVYN show in 1998.

LANGUAGES: Fluent in: French, Gujarati and Hindi (Indian dialect).

PERSONAL: US Citizen, Excellent Communication Skills.

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