Customer Service Home Health
Resume:
SHARAINE D. HANDSOME
PHILADELPHIA, PA 19150
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OBJECTIVE
TO OBTAIN A POSITION WHERE MY EDUCATION AND EXPERIENCE CAN BE UTILIZED TO IMPROVE BUSINESS OPERATIONS AND CUSTOMER SATISFACTION.
EDUCATION
AUTHENTIC BARTENDING SCHOOL, PHILADELPHIA, PA 05/13-07/13
PITTSBURGH JOB CORPS CENTER, PITTSBURGH, PA 01/12-06/12
INSTITUTE FOR THE DEVELOPMENT OF AFRICAN AMERICAN YOUTH, PHILADELPHIA, PA 09/10-11/10
GED
WORK EXPERIENCE
PRUDENTIAL INSURANCE COMPANY, HORSHAM, PA 08/12-03/14
DATA ENTRY SPECIALIST
● COMPARED DATA WITH SOURCE DOCUMENTS AND RE-ENTERED DATA IN VERIFICATION FORMAT TO DETECT ERRORS
● MAINTAINED LOGS OF ACTIVITIES AND COMPLETED WORK
● WORKED WELL UNDER PRESSURE AND MET DEADLINES
I.D.A.A.Y, PHILADELPHIA, PA 09/10-01/12
RECEPTIONIST/FILE CLERK INTERN
● ANSWERED PHONES AND WELCOMED VISITORS
● TYPED, EMAILED, FAXED, AND PHOTOCOPIED DOCUMENTS AND MAINTAINED AND ORGANIZED FILING SYSTEMS
● ORDERED, RECEIVED, AND MAINTAINED OFFICE SUPPLIES
AMMONS FAMILY SHOPRITE 03/08-12/09
CASHIER
● GREETED CUSTOMERS IN A POLITE AND FRIENDLY MANNER
● RECEIVED AND PROCESSED PAYMENTS BY CASH, CHECK, CREDIT CARD AND OTHER FORMS OF PAYMENTS
● KEPT WORK AREA CLEAN BY UTILIZING APPROPRIATE CLEANING STANDARDS
CERTIFICATIONS/LICENSES
HEALTH & ACCIDENT INSURANCE LICENSE
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NEW YORK STATE HIPPA CERTIFICATION
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HOME HEALTH CARE CERTIFICATION
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CPR & AED CERTIFICATION
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FIRST AID CERTIFICATION
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COPPER RIDGE INSTITUTE DEMENTIA CARE CERTIFICATE
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DIRECT CARE STAFF TRAINING COURSE AND COMPETENCY TEST
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BLOODBORNE PATHOGEN SAFETY IN HEALTHCARE SETTINGS
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SAFE RESIDENT MOVEMENT CERTIFICATE
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COMPLETED THE HOME HEALTH CARE PORTION OF INSTRUCTION IN THE HEALTH OCCUPATIONS PROGRAM
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COMPLETED 135 HOURS OF INSTRUCTION IN THE HEALTH OCCUPATIONS NURSE AIDE COURSE
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MIXOLOGY CERTIFICATION
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VOLUNTEER WORK
● SOUTHWESTERN PA VETERANS CENTER, PITTSBURGH, PA
● I.D.A.A.Y, PHILADELPHIA, PA RECEPTIONIST/FILE CLERK INTERN
ADDITIONAL QUALIFICATIONS
● EXCELLENT “PEOPLE” SKILLS; MOTIVATED, FLEXIBLE, AND ON TASK; DEPENDABLE AND PUNCTUAL
● ABILITY TO TYPE 60 WPM
● MICROSOFT OFFICE SUITE
● ABILITY TO PROVIDE EXCELLENT CUSTOMER SERVICE
● EFFECTIVE COMMUNICATION SKILLS
● ABILITY TO WORK BOTH INDEPENDENTLY AND AS A MEMBER OF A TEAM
● ABILITY TO LEARN QUICKLY
● DETAIL ORIENTED
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