Customer Service Sales
Resume:
TAYLECIA CLARK
OBJECTIVE: To utilize to my skills of past experiences from working in
various fields.
EDUCATION:
Everest College - Computer Networking (Grad)
Houston, TX 2008-2009
ABC Bartending School (Certified) Houston, TX
2007
Hasting High / Southwest High Schools Houston, TX
2000 - 2004
General Studies excelled in computer software
course such as:
Windows, Microsoft Word and Excel.
Special Skills:
* Install/ Deploy/ Upgrade OS/ Software.
* PC and printer repair "Hardware".
* Office 2003/2007 knowledge.
* Word, excel, power point, outlook, access.
* Knowledge of XP-Pro, server 2003.
* AD user Computer Groups adds, delete, modify, group policy.
* Good Communication skills, verbal and written.
* Basic router/switch configuration.
* Understanding the network troubleshooting, "TCP/IP".
* Connecting to the file server/ printer.
* Shares/ permissions.
* DNS setup and DHCP.
* AD Backup and restore.
* Knowledge of IIS. (FTP, HTTP, Internet printing).
* Experience in Cat 5/Cat 6 enabling.
Ghosting
EMPLOYMENT:
The Fresh Market Houston TX, 6/19/2013-11/11/2013
My Position with this company was the Bulk Special. I was head of my
department making sure my product such as dried fruits and vegetables
various nuts and different types of grains stayed fresh for customer
consumption. Merchandising my department on a weekly basic to keep up with
certain events like holidays. I handled the ordering for my product and
making sure it was process in a timely manor and properly placed on the
sales flood. Interacting with customer on a daily basis to insure all needs
were met.
American Greetings Houston TX, 11/2012-3/30/2013
My position was key holder. My responsibilities were to open and close the
store by a certain time and to make sure the store is properly prepare for
next day business. In charge of store bank and keeping an accurate count.
Red Roof Inn Houston TX, 9/2011-11/2012
I was a Guest Service Representative. The first to interact with the
customers as well as the employees. Providing answers to questions and
inquiries. Addressing customers concerns and resolving immediate customer
issues. I also obtained knowledge of noting accounts, documenting records,
processing orders, and recording inquires while communicating information
effectively and clearly
Men's Warehouse Corp building, Houston TX, 4/2010-8/2011:
My position was customer relations. I handle ongoing calls, incoming and
outgoing. Assisting customer with appointments to get fitted for tuxedos
for weddings or prom. Also addressing customer concerns for locating stores
in their areas.
Razzoo, Caf Beignet, Little Darlings New Orleans LA, 7/ 2007-3/2010:
I was a full time Bartender working at a fast pace making alcohol beverage
for various guess. Handling larger counts of cash, keeping a clean and
sanitize area. Promoting great customer service while having fun at the
same time
Universal Fidelity LP, Houston, TX 4/2006 - 5/2007
ACD Operator:
Answering phones, Directing incoming / outgoing calls, payments
over the phone. Handling personal and confidential accounts.
Contact this candidate