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Customer Service Manager

Location:
Point Pleasant Beach, NJ
Posted:
April 22, 2014

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Resume:

Lori Kaner

**** ********* ******

Belford, N.J. 07718

732-***-****-(home)

***-***-

****-(cell)

acds2h@r.postjobfree.com

Objective:

To utilize my skills and continue my growth in the field

Experience:

Industrial Process Measurement, Inc.

Edison. NJ

Administrative

March 2013-October 2013

o Customer service

o Collections

o Ordering

o Check emails every morning

o Secretarial and Administrative

o Running reports on accounts

o Ordering food for staff and guests-(lunches)

o Matching checks to invoices

o Answering telephones

o Organizing files

o Enter RMA's into computer system

o Calling for status on purchase orders

o Entering info on Calibration Certificates

o Gathering paperwork for shipping packages

o Proof of Deliveries

o Making sure everything runs smoothly in office

Roberts Electronics & Security, Inc. Freehold NJ

Office Manager November 2011-August

2012

o Maintaining switchboard, Checking voicemails,

o Schedule appointments

o Billing and Ordering, Issuing credits

o Checking inventory and placing orders for supplies

o Customer service

o Collections

o Payroll and Taxes

o Check emails every morning

o Secretarial

o Running reports on accounts

o Proving out bank statements

o Closing office and putting on alarm

o Ordering food for staff and guests

Ampel Inc. USA

Cranbury NJ

Office Administration

October 2000-January 2010

o Maintaining switchboard, Schedule appointments

o RFQ"S-(Sales Quotes)-billing and ordering of customers

o Customer service, Inventory Control

o Credit references Bank and Trade)

o Collections

o Check emails every morning

o Secretarial

o Do reports on accounts

o Arrange meetings in conference room

Roadmaster (USA) Co.

Eatontown NJ

Office Administration

January 2000-June 2000

o Maintaining switchboard, Schedule appointments

o Collections, Bookkeeping

United Stationers Supply

Edison,NJ

Customer/Furniture Sales Rep. March 1989-October

1999

Human Resources Coordinator

o Customer Service

o ADP payroll

o Unemployment Insurance

o Workman's compensation

o Background Checks on employees

o Recruiting of New employees.

o Schedule appointments

Education:

Raritan High School

Hazlet, NJ. 07730

Dipolma

Monmouth Vocational School

Middletown, NJ.

Beautician License

Alliance 2000-Wee Care---December 2008-Present

Microsoft programs- Word, Excel

Skills:

Microsoft Windows (XP)

Lotus Notes

ADP Payroll Systems, EZ Systems-Payroll

First Aid, CPR

References :

Joe Schecter Owner of Creative Flooring 732-***-**** over

10 years

Chundra Kalari Manager At Ampel, Inc. 908-***-**** over

10 years

Mark Goebel President Of Roberts Electr. 732-***-**** 6

months



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