Manager Management

Siraj H. M. Ibrahim

DrMS; MBA; MCPM; FCFM; FIMS; ACHE; AMA

Mob: +971*********, +971*********

Email: ********@*****.***

Professional Summary

Executive position with 15 years experience to committed to providing

effective leadership to manage costs and fulfill strategy, values, mission

and contributing solid business values while leading the firm to achieve

measurable business results and growth with administrating, directing and

coordinating all activities to achieve annual goals and objectives. Builds

and retains high performance teams by hiring, developing and motivating

skilled professionals.

Skill Highlights

. Operations Start-Up.

. Administrative Skills.

. Highly analytical thinking, Analysis, and Performance Evaluations.

. Goal-driven team leader.

. Results-driven achiever.

. HAAD policy and procedures

. Labour law & Professional License procedures.

. Resourceful team player, Staff Development, Staff Motivation.

. Innovative problem-solver.

. Market research and analysis, Market Growth.

. New Business Development.

Competencies

. Core Competencies:

. Advised strategic capability and leadership.

. Financial Management, P&L Management.

. Created business development, Profit Generation.

. Developed Change management, Multi-unit Operation Management.

. Strong Decision Making.

. Hired and Boosted People management.

Process Competencies:

. Service delivery & innovation.

. Problem solving and analysis.

. Ability to communicate internally and externally.

. Client orientation and customer focus.

. Negotiation, Contract Negotiations.

. Strong interpersonal and communication skills.

Work Experience: Total 16 years experience

Project Consultant

Since Feb 2014 to Present

The Health Medical Services

Alain, UAE

Working a project consultant as part time in The Health Medical Services

for the special projects and new business opportunities such as

. Identify the project overview and prepare proposal, and explain in

PowerPoint for clients.

. Negotiate project price and implement with monitoring

. Assisting HAAD facility license (clinic, and medical center)

. Assisting HAAD professional license (doctors, and nurse)

. Assisting insurance provider network to clients

. Identify the potential growth and provide solution for new business

growth

. Prepare systems for facilities for patients, doctors, insurance, and

financial report

. Prepare hardcopy documents for facilities and patients files, and

Policy

Chief Operating Officer

Since May 2010 to Present

I Care Medical Center

Alain, UAE

As a Chief Operating officer; the clinic was designed, implemented,

approval from government authorities, and managed by myself. My

responsibilities are the following.

. Implement the strategic goals and objectives of the medical center by

set forth in regulations, governing laws, and policy statements

. Making sure growing demands for quality, safety, effectiveness and

transparency work smoothly in the organization by developing the short-

term and long-term strategic plan and its offered services.

. Mastering operational issues, including coordinating with physician,

and employee.

. Make sure greater emphasis on clinical outcomes, financial risk, and

patients' satisfaction with design, marketing, promotion, delivery,

risk management and quality of programs and services

. Lead team where the CEO and board want to go, asserting that, we hire

executives for what we have done and fire them for who they are to fit

with the team and the mission through recruiting, continuing education

opportunities and medical staff development.

. Manage the day-to-day operational and tactical aspects of multiple or

large scale projects, including implementation of services for clients

and necessary accreditation efforts, maintaining continual, open and

effective communication.

. Participate with executive team in all quality management initiatives

and in all agency regulatory compliance activities.

. Comply with and enforce standard policies and procedures. Oversee

staff working on client engagements. Review high-level deliverable

across project.

. Manage to achieve cost efficiency and revenue goals set for projects.

. Recognize areas for internal improvement. Develop full-scale project

plans to create recommendations reports to identify successful plans

for implementation of such proposals.

. Act as liaison between team and client hospital departments and

community resources.

. Develop, implement and manage customer satisfaction and quality

programs to improve acceptance ratings.

. Monitor and confirm compliance with all applicable federal, state and

or/local laws and regulations, including but not limited to the

protection of information covered by HAAD.

. Determine and assess need for additional staff and/or consultants and

make the appropriate recruitment in a time-effective manner.

Since May 2003 to Present

Alain, UAE

Finance & Administration Manager

European Hair & Skin Care Center

As a Finance Manager my responsibilities are the following

. Providing and interpreting financial information;

. Monitoring and interpreting cash flows and predicting future trends;

. Dealing with suppliers in China & Hong Kong and do Import & Export

documentation.

. Preparation of monthly & quarterly reports;(cash flow, BS, P&L)

. Researching and reporting on factors influencing business performance;

. Managing AP,AR and Asset accounting;

. Filing VAT returns, Professional Tax returns, Annual returns, IT

returns etc. by coordinating with the Auditors.

. Conducting reviews and evaluations for cost-reduction opportunities;

. Managing organization's financial accounting, monitoring and reporting

systems;

. Developing external relationships with appropriate contacts, e.g.

Auditors, bankers and Tax Authorities.

. Maintain Personnel files; Payroll management;

. Annual Budgeting, forecasting, reporting

. Arranging new sources of finance for organization's debt facilities;

. Dealing with Banks & do bank reconciliations.

. Keeping abreast of changes in financial regulations and legislation.

As an Administration Manager, my responsibilities are the following

. Find new services and new product through website, conferences and

visit Dubai beauty exhibition, Dermatology and Laser Conference for

sole distributorship.

. Register new product in the ministry of health or municipality

according to the product criteria and ingredients.

. Prepare treatment protocol for Hair care and Skin care, and Prepare

PowerPoint presentation to effective presentation to therapist.

. Monitoring and advising marketing department, advertisement, SMS

services.

. Meeting potential customer, fined the gap between customer needs and

our business, and promotes business activities.

. Cost and budgeting, financial analysis, Accounting reports to

management.

. Implementing and monitoring systems, overseas supplier's payments, and

price negotiation, and import, new business opportunity proposals.

. Ensure the license, employee contract, visa renewal.

Education

1. Master of Business Administration in General Management from

Postgraduate Institute of Management, University of Sri Jayewardenepura,

Sri Lanka

2. Doctorate in Management Studies in Clinical Research and Hospital

Administration from Kazian Global School of Business Management, India

3. Perusing PhD in Healthcare Management from Azteca University, USA

(registered University in International University handbook. Classes and

supervisor associated with IIMTS, UAE)

Academic Project/Thesis

1. MBA thesis and research: Leadership style of supervisors and its

influence on job satisfaction of the construction workers in UAE

2. DMS specialization: Hospital administration and clinical research.

3. PhD thesis and research: Challenges in setup of a healthcare facility in

UAE (on progress).

Professional Affiliation

. Member American College of Healthcare Executives from ACHE, USA

1. Associate Management Accountant from Institute of CMA, Australia

2. Fellow Specialised Administration Manager from Institute of Management

Specialist, UK.

3. Fellow Certified Finance Manager from The Cambridge Association of

Manager, UK

4. Member Certified Professional Manager from Institute of CPM Sri Lanka

5. Fellow member of IAB from International Association of Book Keepers, UK

.

IT Skills

. Certificate in Peachtree, Tally.

. Rits Clinical Management software

. Professional experience in Focus.

. MS Office Tools (Word, Excel & PowerPoint)

. Internet Applications.

. Task Accounting Software

.

Advanced Certificate Courses

. Certificate in UAE Labour Law from The British University in Dubai,

Dubai

1. Advanced Certificate in Market research & Analysis from PIM, Dubai

2. Advanced Certificate in Business Negotiation Skills from PIM, Dubai

3. Certificate in Managing for High Performance from Postgraduate Institute

4. of Management

5. Certificate in Intermediate English Course from Alain Men's Higher

College, UAE

6. National Certificate in English for Commerce and Industry from Technical

College, Sri Lanka.

Training and Workshop

1. Hazwoper 40 Hours CFR 1910.120; Occupational Safety & Health Training,

Dubai.

2. Hair Growth Treatment training from HUAYI Hair Growth & Care Co.,

Malaysia.

3. Completion of training on the laser operation and safety of Light Age's

EpiCare, Dubai.

4. Aesthetic Laser and Light Based Devices Clinic Training, Dubai.

5. Laser Physics and Laser Safety in Clinic Practice Clinic Training,

Dubai.

6. Annually participated in Derma, and Beauty Exhibition in world trade

center, Dubai.

Personal Details

1. Full Name : Siraj Hasan Mohamed Ibrahim

2. Sex & Marital Status : Male, Married

3. Nationality : Sri Lankan

4. Languages : English, Tamil, Malayalam, Sinhala, Hindi &

Arab (little)

5. Driving License : Valid UAE driving license [pic][pic]

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