Customer Service Manager
Resume:
Dominique Robinson
****C Allen Circle SW
Conyers, GA 30012
Objective:
Seeking a position that will benefit from my customer service and sales experience,
positive interaction skills where my years of experience can improve the customer
satisfaction. I Have over 7 years of great customer service skills in the retail and sales
industry. I am very attentive and a quick learner seeking part or full time employment.
Key Skills:
.Customer Service Excellence .Retail Store Operation .Great Communication Skills
.Inventory Management .Sales .Recruiting .Capacities to source, screen, and select
candidates based upon strategic qualification criteria .Abilities to conduct interviews,
train interviewers, and facilitate decision-making regarding offers .Knowledge of
Microsoft Suites Software .Type 34 wpm .Detail Oriented .Hard Working .Dedicated
Employer: Class A Recruiting
Title: Driver Recruiter
Responsibilities: Posting 25 or more ads a week of truck driver job vacancies and notify
the eligible drivers that qualify. Inform job applicants whether they have acceptance or
rejection of employment. Visit truck driving schools, truck stops, etc to gain exposure of
the jobs that I have available. I'm also responsible for communicating with, qualifying,
and inviting drivers to orientation. Taking on complete ownership of my candidates from
first contact through orientation and on-boarding.
Date Started: 10/14/2014
Present
Owner: Daniel Alexander
Phone number: 773-***-****
Employer: TER Consulting
Title: Virtual Recruiter
Responsibilities: Place ads on various job boards for online customer service and retail
position. I sourced through resumes. Called, screened, and qualified applicants for these
Customer service and retail jobs before sending their resume and information to the
hiring managers of these companies.
Date Started: 08/2013
Date Ended: 10/14/2013
Reason for leaving: Found a better recruiting opportunity.
Telephone number: 617-***-****
Owner: Thomas Romano
Employer:
Montestaffing
Title: Virtual Recruiter
Responsibilities: Finding applicants resumes that matches what my employers are
looking for. Contact possible candidates by email and by phone about the position and
interview them with questions related to the position and see if their experience matches
what the employer is looking for. I also send the resumes to my manager who sends them
to the employer. I keep in contact with my candidates informing them on the status of
their resume along with the interview process of that company. So far I have placed
people for jobs in a few industries such as healthcare, engineering, contract administrator,
and mechanical industry
Date started: 12/21/2013
Date Ended: 10/2013
Reason for leaving: Wanting to work with a more reputable company. With a quicker
commissions payout for finding potential employees
Telephone number: 469-***-****
Supervisor: Amber Barfield
Employer:
Helios Media
Title: Education/admission Rep
Responsibilities: Talking to potential leads over a headset on a predictable dialer about
furthering their education and getting there information for the schools to call them.
Date Started: 12/14/2012
Date Ended: 05/19/2013
Reason for leaving: Medical reasons
Contacting Webpage: www.heiosmedia.info
Supervisor name: Laura Crotty
Employer:
Walgreens
Title: Cashier/ photo technician
Responsibilities: Running the cash register and taking care of customer's photos.
Date Started: 08/2008
Date ended: 06/2012
Reason for leaving: Medical Related
Telephone number: 770-***-****
Store manager: Matthew Phillips
Employer:
Churches Chicken
Title: Cashier
Responsibilities: Running the cash register and taking care of cstomer's orders.
Date Started: 02/2008
Date ended: 08/2008
Reason for leaving: Accepted another job
Telephone number: 770-***-****
General manager: Pam Cobb
Employer:
Winn- dixie
Title: cashier
Responsibilities: Giving great customer service and running the cash register.
Date started: 02/2007
Date ended: 07/2007
Reason for leaving: Moved to georgia
Telephone number: 561-***-****
Shift Supervisor: Donna Ortiz
Employer:
CarvingStation
Title: Cashier/ Hostess/waitress
Responsibilities: Seating customers to their tables and running the cashier. I also
waitressed when someone called out.
Date started: 01/2006
Date ended: 11/2006
Telephone number: 561-***-****
Owner: Mr. Spiros
EDUCATION:
School: Newton County High School – High School Diploma
School: Metro Medical Training Center- Dialysis Technician
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