Customer Service Medical

Chelsea D. Newby

**** ******* *****

Rex, Georgia 30273

404-***-**** – Mobile ********@***.***

CAREER OBJECTIVE

Productive, efficient Administrative support eager to contribute exceptional communication, client

relation, and database administration skills towards supporting operations of a progressive organization

offering long-term career opportunities.

PROFILE QUALIFICATIONS

Excellent blend of organizational, decision making, and communication skills

Versatile and resourceful, quickly adapts to new roles, responsibilities, and environment

Effectively collaborates with team members to meet or exceed expectations

Consistently ensures and performs a thorough and quality job in all endeavors

Well-honed multitasking abilities; gracefully balances completing priorities

PROFESSIONAL EXPERIENCE

Caregiver – Senior Connections Atlanta, GA 2013 – Present

*Assist clients with their everyday needs.

*Provide clients with companionship and conversation.

*Perform light housekeeping tasks such as vacuuming, dusting, making beds, changing

linens, and etc.

Caregiver – Private Duty Case Austell, GA 2011-2012

*Assist clients with their everyday needs.

*Provide clients with companionship and conversation.

*Perform light housekeeping tasks such as vacuuming, dusting, making beds, changing

linens, and etc.

Office Assistant/Dispatcher – Special Care Medical Norcross, GA 2008-2011

*Managed client servicing and high-volume phone coverage.

*Ability to communicate effectively both verbally and in writing.

*Enter patient information into multiple screens while listening to patients and vendors

*Respond to patients concerns on a timely manner.

*Ability to understand and follow complex instructions to successful conclusions .

Medical Secretary- Fresenius Medical Care Stockbridge, GA 2001-2007

*Managed front desk phones, greet guests and vendors, sort mail, make photo copies,

send/receive faxes, order/maintain supplies, and file documents.

*Incorporate a variety of basic and routine patient charting, clerical, and secretarial

duties

*Accountable for outstanding customer service to all external/internal customers.

*Maintained calendar appointments and daily schedules.

*Scheduled patient appointments and arranged transportation .

Receptionist – Charter Peachford Hospital Atlanta, GA 1999-2000

*Managed front desk phones on a switchboard.

*Demonstrated strong client relation skills in greeting and directing patients and guests.

*Applied dynamic administrative skills toward effectively managing scheduling .

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Customer Service – Price Communications College Park, GA 1998-1999

*Handle customer inquiries, complaints, billing questions and payments, extension

service requests.

*Manage a high-volume workload within a deadline driven environment.

*Setup and maintain various files and records.

*Accurately enter order information including updating of customer accounts, telephone

and contact numbers.

*Promote sale by explaining available services.

EDUCATION

Kirkman Technical High School Chattanooga, TN Diploma, 1987

Georgia Medical Institute Atlanta, GA Certification, 1991

Murray Institute Atlanta, GA Certification, 2012

REFERENCES UP REQUEST

Contact this candidate