Sales Customer Service

RODERICK L. NICOLAS

Saudi Arabia address : Al Basateen Dist. 3, Madinah Road, Jeddah, Saudi Arabia

Philippines: 218 Isabel Village Subdivision, Tabang, Plaridel, Bulacan

Mobile Nos. +63-916-***-**** *+63-999-***-**** * +966-***-***-***

Email:****.****@*****.*** /****.****@*****.***

CAREER OBJECTIVE

To secure a good position in a high growth company with considerable advancement

opportunities. Ideally, in a business development capacity with an emphasis on Sales, Marketing,

Management, Administration and IT.

SUMMARY OF QUALIFICATIONS

Highly competitive, systematic, organized, disciplined and goal oriented.

Excellent communication skills demonstrated by ability to work with people of diverse

Backgrounds. Quickly establish rapport with others.

Resourceful and committed. Versatile and adaptable. Experienced in providing written and

Oral presentation.

Personable, articulate and professional in both appearance and manner.

Driven to learn and apply new ideas and skills. An effective team player.

Enthusiastic, creative and willing to assume increased responsibility.

Unique ability to adapt quickly to challenges and changing environments.

WORK EXPERIENCES

MARKETING MANAGER – May 09, 2013 up to Present

SAFEWRAP – GROUND HANDLING LOGISTIC

Al Basateen, Madinah Road, Jeddah, KSA

Duties and Responsibilities:

Identify and manage new business opportunities including proposal creation, responses

presentations, promotions and advertising and other client sales requirements.

Manage demand generation programs and new business pipeline to ensure company

sales and return on investment (ROI) targets are met.

Support teams in the development and implementation of client relationship

management programs to ensure client satisfaction and retention

Assist in the development of new service offerings aligned to market demand and client

needs.

Develop and implement brand awareness programs including outbound marketing

campaigns, thought leadership programs, executive speaker bureaus and conference

management and attendance efforts.

Develop and deliver marketing communications programs including marketing collateral,

public relations and online strategy creation and management .

Monitors and evaluates granting of discounts as part of the promotional activities of all

terminals.

Develop strategies to meet client satisfaction & address their needs to improve in relation

to our products & services

Prepares regular status report of marketing strategies and plans.

Direct all staff under his department and other employees as needs arises.

Other duties as assigned by the management.

TRADE MARKETING AND ADMIN STAFF (TMAS)/FIELD AUDITOR – Feb. 28, 2012 up to May 04,

2013

ACTISERVE CORP. (Exclusive Nestle Distributor in Bulacan, Upper Valenzuela & Lower Caloocan)

Bulacan Metro Warehouse, Sta. Rita, Guiguinto, Bulacan

Duties and Responsibilities:

Responsible for the activation and monitoring of Cycle Plan implementation in the

distributor, and conducts AR confirmation and national program audits while in the field,

acting as field auditor:

- Coordinates with all the heads of operations (General Trade Manager, salesmen) with

regards to the activation of Cycle Plan

- Provides all the allocation and deployment of POS materials and stocks to the sales team

in relation to Cycle Plan Execution

- Gathers feedback from the trade by conducting market visits in relation to cycle plan

execution, coordinates and update the Principal in the overall implementation of Cycle

Plan in the distributor.

- Consolidates all feedback and monitoring reports and submits to the RFOE and ASM for

proper action planning.

- Ensures on time submission of all liquidation requirements to the ASMs after the end of

each cycle plan execution. **execution pictures of national programs for prompt

liquidation of programs budget

Sales Reporting and Analysis:

Assist the OM in Local Trade channel and customer assessment consolidation and analysis.

Consolidate regional market intelligence and feedback to evaluate field and key account

strategies.

Suggests local programs together with GTMs ( In alignment with the ASM’s) to address brand

& category performance in specific channels

Agency Coordination

Support the third party promotions agency in the attainment of it’s KRA’s

Set job objectives & establish a regular work / contact plan with Agency Promotional

Coordinators in supporting the merchandising & promotional programs of all channels

within assigned territory

Set and manage the process of planning, allocating and disposing regional promotional

materials and premium items in alignment with the directions set by the principal.

SALES AND MARKETING MANAGER April 2008 up to February 15, 2012

MOUNT ST. MARYS INSTITUTE (MSMI)

A1 Building, San Pablo, Malolos City, Bulacan

Duties and Responsibilities:

Oversee and analyze operations and performance of the company

Recommend Sales and marketing strategies when necessary to ensure that quotas are met

Conduct Assessment and proposed improvements to systems and procedures in areas such

as Sales, marketing, record management and communications

Recommend/Plan the reorganization of Sales Staffs of the company

Conduct Assessment & Orientation to prospective/potential clients

Handle over all public relation and customer service

Develop and implement advertising campaigns appropriate for print or electronic media

MARKETING ADVISER/GUIDANCE & CAREER PLACEMENT OFFICER (GCPO) Sept. 2007

Mar.2008

INFORMATICS MALOLOS (Sumapang Matanda, Malolos City, Bulacan)

ASIAN COLLEGE OF SCIENCE & TECHNOLOGY (Pob., Sta. Maria, Bulacan)

Duties and Responsibilities:

Supervise Marketing Personnel (Consultants), coach and motivate the team.

Conduct Career Talks/IT Seminars to potential clients

Perform marketing strategies to meet sales targets

In charge of the Career Development and Outreach Program (CDOP)

Handle public relation and customer service

Other works assigned by immediate superior

DISTRIBUTOR SALES SUPERVISOR June 2007 to August 2007

ALT BEV CORPORATION (COLGATE PALMOLIVE)

La Trinidad, Baguio City, Benguet

Duties and Responsibilities:

Supervise Sales personnel, coach and motivate sales force team.

Establish methods to meet work schedules and coordinate work activities with other

department/units

Resolve work problems and recommend measures to improve sales and collections.

Prepare reports regarding sales volumes, merchandising and personnel matters

Train sales staff in job duties and company policies

Recommend personnel actions such as hiring and promotions

MARKETING DEPARTMENT HEAD (November 2005 to May 2007)

INFORMATICS COMPUTER INSTITUTE – MALOLOS CITY

Sumapang Matanda, Malolos City, Bulacan

Duties and Responsibilities:

Supervise Marketing Personnel’s (Consultants), coach and motivate the team.

Conduct Career Talks/IT Seminars to potential clients

Recommend appropriate IT training and Education courses to prospective enrollee;

Explain the scope and topics covered for each of the courses

In charge of the ICL Orientation for each SOC (start of class) of IT training courses

Perform marketing strategies to meet sales targets

Prepare and submit weekly/monthly sales plans to the Center Business Manager

In charge of the Career Development and Outreach Program (CDOP)

Handle public relation and customer service

Other works assigned by immediate superior

DISTRIBUTOR SALES SUPERVISOR (September 1999 to June 2004)

PUBLICIS INTERBRAND, INC. (NESTLE Exclusive Distributor)

San Nicolas, Tarlac City, Tarlac

Duties and Responsibilities:

Supervise Sales personnel coach and motivate sales force team.

Establish methods to meet work schedules and coordinate work activities with other

Department/units

In charge in Sales, Promotion & Merchandising Planning and implementation to met

Company objectives & goals

Resolve work problems and recommend measures to improve sales and collections.

Train sales staff in job duties and company policies

Recommend personnel actions such as hiring and promotions

Prepare weekly/monthly reports to Operation Manager

Handle public relation and customer service

Handle Key Accounts clients

SEMINARS AND TRAININGS

Kuwait Int’l Airport Development Forum – Kuwait Int’l Fair Ground,Kuwait (Dec. 8 9, 2013)

Airport Security Int’l Conference & Exhibition – Jeddah Hilton Hotel, KSA (May 27 28, 2013)

Web Design (MX Flash/Joomla) – Ermita, Manila (April 2009)

System Training – Power Play (MACOLA), Sta. Rosa, Nueva, Ecija (November 13, 2007)

BCP: Selling Methods/Techniques Sta. Rosa, Nueva Ecija (August 28, 2007)

System Administration (Nestle Encore) Pines Hotel, Baguio City (November 2002)

Good Warehouse Keeping 8 Waves Water Park, San Rafael, Bulacan (February 2004)

Q2 Business Meeting (Kick Offs) Subic, Olongapo, Zambales (Nov 2003) /(Jan 2004)

How to Sell (Selling Seminar) IIC, SM North Edsa, Quezon City (December 03, 2005)

EDUCATIONAL ATTAINMENT

Bachelor of Science in Commerce Major in Accountancy (1999)

Philippine School of Business Administration (PSBA)

Aurora Blvd, cor. Katipunan, Quezon City

Short Course: AutoCAD 1 (2006)

Informatics Computer Institute

Malolos City, Bulacan

COMPUTER SKILLS

Proficient in Joomla Web design platform

Proficient in Microsoft Office ( MSWord, MS Excel, MS Powerpoint, MS Access, Moviemaker )

Experienced with Windows 95, 98 and XP

Proficient in Internet Usage

Knowledgeable in AutoCAD 2D and PhotoShop

Knowledgeable in PC Networks & Troubleshooting

Knowledgeable in Macromedia Flash 8

ACHIEVEMENTS

Accomplished Company ISO 9001:2008 Certificate and Documentation

Merchandising Champion in LSF and SSF Accounts – Regional Level (Dec. 2012)

Highest ever Sales Achiever for Alt Bev Corp. with 107% for North Luzon (July August 2007)

Consultant Sales Achiever for three (3) consecutive months (May – June 2006)

Best Distributor in Reach Category (2004) – Nestle Distributor (Publicis)

DOST Scholar Recipient/Awardee (1995)

1st Honorable Mentioned (Elementary) JC Youth Leadership Award (1991)

District/Regional Quiz Bee Champion (Grade 4 – 6)

PERSONAL INFORMATION

Nickname : Derek

Age : 36

Date of Birth : Jan. 21, 1978

Place of Birth : Balagtas, Bulacan

Height : 5’7”

Religion : Roman Catholic

Civil Status : Married

Spouse Name : Juddie Osorio Nicolas

Spouse Contact No : +639**-***-****

ORGANIZATION/AFFILIATION

Member (Feb 04, 2012 up to Present)

Knights of Columbus (KofC)

Nuestra Senora Del Rosario Parish Church

Pulong Gubat, Guiguinto, Bulacan

Member (November 2010 up to Present)

Extraordinary Ministers of Holy Communion (Lay Minister)

Nuestra Senora Del Rosario Parish Church

Pulong Gubat, Guiguinto, Bulacan

Member (1995 1997)

Junior Philippine Institute of Accountants (JPIA) Bulacan Chapter

Longos, Malolos City

Member (1991 up to present)

Soldiers of Christ Catholic Charismatic Community (SOC)

Bulacan Chapter

CHARACTER REFERENCES

AVAILABLE UPON REQUEST

I hereby certify that the above statements were true and correct to the best of my knowledge and

belief.

RODER ICK L. N ICOLAS

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