Customer Service Manager
Resume:
Al Nahda Road
Sharjar
Al Nahda Road
Sharjar
Personal Details
Sex : Female
Marital Status: Married
D.O.B : 09/07/88
Passport Number : CN568981
Nationality : Zimbabwean
Languages : English, Shona
Visa Status : Husband visa
Contact Details: +971*********/
email address : *************@*****.***
CARRIER OBJECTIVE
To utilize my administrative, marketing, public relations, interpersonal skills and
customer service loyalty with accuracy and efficiency while maintaining a
motivated, productive, and goal oriented environment for the entire professional
team .
PROFESSIONAL QUALIFICATIONS
• BACHELOR OF ARTS HONOURS DEGREE IN ENGLISH AND COMMUNICATION : MIDLANDS
STATE UNIVERSITY (4 years)
• EXECUTIVE CERTIFICATE IN BUSINESS ETIQUETTE, BUSINESS COMMUNICATION&
PRESENTATION SKILLS, CUSTOMER CARE AND PROFFESSIONAL GROOMING: ZIMBABWE
INSTITUTE OF DIPLOMACY
EDUCATIONAL QUALIFICATIONS
5 GCE Ordinary Level Passes 3Bs and 2Cs (Pamushana High School)
3 GCE Advanced Level Passes 2Cs and 1 D (Pamushana High School)
Working Experience
Employer :Zimbabwe Manpower Development Fund (ZIMDEF)
Designation : Marketing and Public Relations Officer (3 years)
Employer :OK Zimbabwe Triangle Supermarket
Designation : Customer service/ Call center ( 1 year)
Employer :SINO Zimbabwe
Designation : Regional Data Collector (6 months)
Employer: The Sunday Mail Newspaper
Designation : News reporter/ Columnist/Writer (1 year)
CURRENT STUDIES
PUBLIC RELATIONS MANAGEMENT
STUDENT OF INSTITUTE OF ADMINISTRATION AND COMMERCE (IAC) 2010)
SUBJECTS PASSED
1) Introduction to Communication
2) Public relations 1
3) Business law
4) Management1
5) Economics
6) Public Relations 2
Referees
ZIMDEF BULAWAYO REGIONAL MANAGER
MR N. NJOWA
SUNDAY MAIL NEWS EDITOR MR DZIRUTWE
THE HERALD HOUSE
PHONE +263**-******
CHIREDZI REGIONAL ACCOUNTANT MR NACHI
CELL +263***-***-***
THE MANAGER MR MUKOMBE
OK TRIANGLE
BOX 802
TRIANGLE
PHONE +263***-****
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