Quality Control Manager
Resume:
William Suarez
*** ******* ***** – Goose Creek, SC 29445
Home: 843-***-**** – Cell: 419-***-**** – ************@*****.***
Summary
Results-oriented and decisive leader in the approval of processes and products
Supervisor with comprehensive management and experience who thrives in dynamically changing
environments.
Professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and
increase process efficiency.
Supervisor with experience in the manufacturing environment. Proven record of accomplishments, self
motivated with strong problems solving and organization skills. Working well under pressure and strong team
working skills.
Management and supervision of received products from the different suppliers
Technical laboratory support and laboratory testing services
Conducting assigned research projects
Conducting product field inspections
Exercise selection of test frequency and have the ability to make analysis of data
Guided and supervised the assigned team as per the company rules and regulations.
Trained and educated the workforce regarding proper work completion and adherence to company
standards.
Monitored the timely performance of the employees in the workforce and motivated them to accomplish more.
Assigned duties/shifts to different employees as per their areas of expertise.
Conducted briefings and meetings before and after work sessions, which included praising individuals as well
as clarifying various areas that they need to work on.
Maintained and documented work completed on a daily basis; presented the report to the management.
Highlights
Manufacturing environment management Working good under pressure
Complex problem solving Customer focused
Quality management ISO oriented
Dedication to product quality Hand-on worker
Knowledgeable of quality control standards Knowledgeable of ISO audits
Knowledge of LEAN methodology Product development
Knowledge of 5S methodology Value stream mapping
Knowledgeable of SIX SIGMA methodology Conditioning and quality procedures expertise
Knowledgeable of Value stream mapping
Accomplishments
Conducted the research, development and implementation of processes for the new technology bought by the
plant
Successfully kept the compliance of all the certifications that the Holding is certified with.
Successfully approved and certified the new models and combinations developed by the Holding.
Successfully complied the company goals related with the Quality Control Area and the Corporative goal for
Cost of the Quality.
Conducted the research, creation and certification of a new line of products by mixing and improving the
performance of the existing ones.
Leader of the research, development and implementation of the unique system of plaster molds manufacturing
with internal recirculation of hot water duplicating the useful life of the molds.
Experience
Production Supervisor
March 2013 to Present
Mansfield Plumbing Products – Mansfield, OH
Responsible for supervising a team and ensuring that duties are completed within strict timeframes. Developing a
safe working environment by adhering to all necessary health and safety requirements and legislation. Also having a
track record of coming up with practical improvement initiatives which enhance a company’s overall effectiveness
and harnesses the latent potential of its workers.
Delegating work duties to individual staff members.
Deputizing in the absence of the management team.
Approving time records and requests for time off.
Identifying and evaluating employee training requirements.
Carrying out staff appraisals, managing performance and disciplining staff.
Monitoring Key Performance Indicators.
W riting reports for senior management and delivering presentations.
Established and adjusted procedures to meet companyy goals.
Quality Control Manager
January 2006 to December 2012
Briggs Plumbing Products – Goose Creek, SC
Developed Holding's Quality Assurance and Quality Control Procedures which gave the guides to the Quality
Departments of the Holding and reduced the Cost of the Quality rate to less than 2%
Management of product listing certification documentation for local and international programs IAPMO, CSA, EPA,
MAP, HET, NSF, ASSE and others.
In charge of the approval of all new and existing improved designs of the Holding
Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
Coordinated closely with Warehouse Manager regarding reception, acceptance or rejection of the products.
Established and adjusted procedures to meet quality goals.
Coordinated and developed new product design in collaboration with engineering staff.
Implemented root cause and corrective actions to remove production constraints and improve product quality.
Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership.
Budgeted monthly departmental expenses and implemented cost controls.
Completed key projects on time, on budget and with a high level of accuracy.
Quality Control Manager
March 2003 to December 2005
Edesa S.A. – Quito - Ecuador
Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
Established and adjusted work procedures to meet production schedules.
Supervised production schedules, production quality and on time delivery.
Defined quality standards and reviewed the performance outcomes to set future targets.
Coordinated and developed new product design in collaboration with engineering staff.
Diligently maintained safety and quality standards.
Design and Molds Manager
March 1995 to Febru ary 2003
Edesa S.A. – Quito - Ecuador
Coordinated and developed new product design in collaboration with all the areas.
Implemented root cause and corrective actions to remove production constraints and improve product quality.
Improved efficiency and productivity by eliminating waste and production constraints.
Budgeted monthly departmental expenses and implemented cost controls.
Developed new type of plaster molds by adding an internal system for recirculation of hot water and duplicating the
useful life.
Constructions Superintendent
January 1993 to February 1995
Pronaca – Quito - Ecuador
Coordinated and developed the Construction Plan for all the farms built by the company
Budgeted monthly departmental expenses and implemented cost controls.
Completed key projects on time, on budget and with a high level of accuracy.
Constructions Supervisor
July 1985 to January 1993
Lineas Futuras – Quito - Ecuador
Coordinated and developed the Construction Plan for the different projects built by the company
Budgeted monthly departmental expenses and implemented cost controls.
Completed key projects on time, on budget and with a high level of accuracy.
Education
Central University of Ecuador
Quito – Pichincha - Ecuador
Civil Engineering - Associate of Science
Civil Engineer Certificate
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