Manager Customer Service

LIORAH BREWSTER

** *********** **** **

Calgary, AB T2Y 3N8

403-***-**** *******@*****.***

http://ca.linkedin.com/in/liorahbrewster

M arketing P rofessional with over 12 years of experience including

SUMMARY

p roject coordination and administrative support . Proven planning and

execution of c ampaigns that generate significant revenue – delivered

on - time and on - budget .

A passionate team player, able to work independently, with a broad range of

experience who brings fresh, innovative approaches to the management of

marketing campaigns and efforts for a wide variety of accounts.

Reliable, organized, extremely detail-oriented; a creative problem solver who

thrives on multitasking and generating results.

Highlights of marketing expertise include:

Built and created a brand for a small business that was profitable in its

first year and generated third year revenues exceeding $1.5M.

Developed a website that was directly responsible for bringing in

over $250K in contacts in 2013 alone.

AREAS OF Marketing Project Coordination Microsoft Office Suite

EXPERTISE Budget and Timeframe InDesign and Illustrator

Management Data Entry

Office Administration Collateral Development from

Event Planning Design to Print

Exceptional Customer Service Understanding of Print

Processes

Strong Writing Abilities

Blog post development

Information Organization &

Presentation Website copywriting

ADVERTISING Led advertising initiatives from input sessions to creative presentations

ACCOUNT to media buys to execution

COORDINATION Served as liaison between clients and agency; responsible for all

EXPERIENCE communications between the creative department, management, traffic,

and the client

Reported on market segments; tracked marketing efforts of clients

and their competition

Ensured that multiple simultaneous projects met all scheduled deadlines

ADVERTISING Oversaw all daily production tasks and elements of 40 simultaneous

projects ranging from web design to online marketing campaigns to

PROJECT

print/radio/television/direct mail

MANAGEMENT

Supported SEO staff by providing elements of internal marketing

EXPERIENCE

campaigns to increase conversion

Produced effective creative/project briefs, status reports, and other

communication materials

Supervised all communications with clients including approvals/changes

MARKETING Business development and strategy for a new company serving the Oil

COORDINATION & Gas sector; ongoing development as the company grew

EXPERIENCE Brand manager: responsible for all advertising and marketing initiatives

and ensuring that they were targeted and on-brand

Designed and sourced production of all collateral materials and

custom corporate gifts

Developed and built website which was directly responsible for attracting

large contracts

Created and managed web database application which provided

comprehensive contact information for sales force to identify/locate

qualified contacts and allowed sales force to log interactions, estimate

sales probability, and schedule follow-up reminders; provided

management searchable results for reporting and evaluation purposes

BIG IRON INDUSTRIAL INC.

WORK HISTORY

Co-Founder/ Office Manager/ Marketing Coordinator

High Level, Alberta, 2009-2014

OPUS INTERNATIONAL CONSULTANTS

Executive Administrator/

Marketing & Business Development Coordinator

Vancouver, 2006-2008

ROCKET 88 COMMUNICATIONS

Advertising Project Coordinator

Vancouver, 2005-2006

CASCADIA FINE ART

Operations and Marketing Manager

Vancouver, 2004-2005

STARBUCKS

Technical Writer/CSR

Seattle, 2002-2003

CREATIVE WORKS (LUMINOR)

Advertising Account Coordinator

Seattle, 2000-2002

EDUCATION TRAVEL LANGUAGES SPORT

Bachelor of Arts, Sociology - University of Washington Netherlands, English Roller Derby

Seattle, Washington Japan, Czech Spanish

Republic,

Certificate – Technical Writing - Bellevue College Dutch

Portugal, France

Bellevue, Washington

Contact this candidate