SIDDARAJU S.N

No.**, *rd Main, ** Crs, Shreyas colony, Gowrav nagar, J.P.Nagar 7th phase,

Bangalore 78

( 096********

acdrem@r.postjobfree.com

Accomplished seasoned techno-commercial with a solid background in Sales,

Service field, complaint handling, customer relation, quality auditing,

reporting & systematic documentation, seeking a career growth to work in a

challenging environment for a professionally managed and growth oriented

organization where my potential & experience can be utilized to their

maximum capacity.

Present Designation: Techno commercial Senior Officer - Commercial

Beverages

Total year of service experience: 13 Years

Field of exposure: Tea & Coffee vending machines

Strengths

Sales (Retails, Corporate, E&D and Educational Channel)

Commercial Activities

Supervisory skills

Complaints handling

Spare parts handling

Component repair

Preventive maintenance of machines

Internal Quality auditing at outlets

Curriculum Experience:

Coca-Cola India Pvt. Ltd.,,

Period : Nov'2004 - till date

Role : Techno Commercial Sr Officer - Commercial Beverages

Key Role: (Hot and cold Vending machines)

1. Sales & Commercial Activities

2. Coordinating day to day servicing activities

3. Documentation of customer complaints, spares, quality audits

4. Conduct root cause analysis, risk assessment and incident

investigation

5. Pre installation survey at customer site

6. Preventive maintenance activities and sanitize

7. Conduct monthly quality auditing for beverages hygiene & its

parameters

Delta Inter tech Pvt. Ltd.

Period : June'2003-Nov'2004

Role : Senior Technician

Key Roles: (Hot and cold Vending machines)

1. Installation and servicing of vending machines

2. Train the end user for the machine operating and maintenance

Coca-Cola India Pvt. Ltd., Validation center - Ulsoor

Period : Dec'2002 - June'2003

Role : Technician

Key Roles: (Cold Vending machines)

1. Validation and reporting of cold vending machines.

Fountain consumer appliances Pvt. Ltd.

Period : March'2000 - Dec'2002

Role : Technician

Key Roles: (Coffee Vending machines)

1. Installation, servicing & complaint handling of vending machines

Apprentice Training:

Bharat Heavy Electricals Limited

Period : Jan'1999-March'2000

Role : Trainee

Key Roles: (Energy meter)

1. Assembly testing and calibration of single phase and poly phase energy

meters.

2. System testing of control cubical systems

Computer Knowledge:

MS office Excel, Power point, word & Outlook, CRM software

Career Achievements:

1. Standardize machine operation Instructions

2. Local sourcing of component for critical spare parts - cost reduction

3. Reduce the call closing time

4. Special toolkits for the service technicians

5. In house rectification of Microprocessor board

Education & Training:

ITI Electrician - Govt. ITI Kanakapura

Apprentice Training - BHEL Electronics division, Bangalore

B.com - KSOU Mysore.

Diploma in Electrical & Elecronics - KSOU, Mysore

Personal Profile:

Father's Name : Ningaiah .S

Date of Birth : 19th June 1980

Marital Status : Married

Place: Bangalore

Date: 04.08.2013 (Siddaraju S.N)

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