Customer Service Sales

Elizabeth Gonzalez Phone: 203-***-****

** ****** ** ***.***: 203-***-****

Stamford, CT

Objective

Seeking new challenges in a progressive organization that offers opportunity for advancement.

Employment History

10/2013-Present Saks Fifth Avenue Stamford, CT

Sales Assoc. /Cashier

• Providing excellent customer service in person or by phone.

• Cash handling on register when handling light or heavy transactions and prepares customer receipts

efficiently. Balances the cash register at the end of each shift or as scheduled.

• Opening Saks Charge accounts.

• Responsible for calling and emailing client’s information about sales and new shipment that has come in.

• Educate customers on products to incite excitement about the company’s mission and values.

• Maintenance.

10/2012-11/2012 Office Team Stamford, CT

Temp Customer Service (Lipenwald)

• Effectively managed high-volume of outbound calls.

• Made constant flow of customer calls with up to 30-40 calls a hr. and at least two sells an hr.

• Confirming transactions to the customers and clarifying the reason of calling.

• Responsible for reading the script clearly and making sure the customer understand us on phone.

• Managed high call volume with tact and professionalism.

03/2010-09/2011 Macys Stamford, CT

Sales Assoc. /Cashier

• Providing excellent customer service in person or by phone.

• Cash handling on register when handling light or heavy transactions and prepares customer receipts

efficiently. Balances the cash register at the end of each shift or as scheduled.

• Responsible for meeting individual’s productivity goals set by manager.

• Educate customers on products.

• Opening Macys accounts.

• Tagging merchandise

• Maintenance.

04/2007-11/2008 Charolette Russe Stamford, CT

Sales Assoc. /Cashier

• Providing excellent customer service.

• Cash handling on register wen handling light or heavy transaction.

• Lend support of achieving the highest standard of store appearance.

• Tagging merchandise.

• Maintenance.

08/2005-01/2007 Coconuts Stamford, CT

Sales Assoc. / Cashier

• Providing excellent customer service.

• Cash handling on register.

• Help taking in shipment.

• Tagging merchandise.

• Maintenance.

Education

2002-2006 Stamford High School Stamford, CT

• General Studies

• Graduation date: June 2006

• Diploma

2007-2009 Norwalk Community College Norwalk, CT

• General Studies/ Medical Assistant

• incomplete

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