Customer Service Analyst

Bharat Gogia

Wz-**,IInd Floor,Sahib Pura,

Tilak Nagar,New Delhi-110018

Contact : 099********

Email id: ******.******@*****.***

Objective:-

I wish to work sincerely and give my best by means of proper work and perform

to grow along with the organization.

Currently Working with Pathbreakers Pvt.Ltd. (10th Mar 2014 to Till Now)

Lead Business Analyst

• Made data in Excel

• Prepare tender and Contract

Work experience:- (6th Feb 2012 to 6th Mar 2014 )

Serco BPO Pvt. Ltd. (Okhla)

• Worked as a Sr.Customer service executive as a ticketing Operation

Department in Orbitz Fulfillment Process.

• Having knowledge of Worldspan,Apollo & Supplier link.

• Knowledge of Client E-mail Response and floor Escalation

Academic Qualification:-

Graduation from EIILM University (Result awaited).

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10+2 from C.B.S.E in 2006

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Professional Qualification :-

Completed computer reservation system (GDS) from Kyoni Academy of Travel

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Having knowledge of Excel.

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Skills/Hobbies:-

Listening to music

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Painting

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Travelling

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Personal details:-

Father’s name: Late. Sh. Bishan Das Gogia

06th Feb 1986

Date of birth:

Marital Status: Married

Language : English,Hindi & Punjabi

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