Customer Service Assistant

Tasha Garner

************@*****.***

Profile: To obtain a long term position with a company where my skills and experience may be utilized

to mutual advantage.

Experience:

Queen of Sheba Restaurant and Lounge Philadelphia, PA

Guest Bartender/ Waitress 02/2014-Present

• Maintain network communication with employers for requested days of work.

• Exchange reports and fulfill documents of shift orders and inventory.

• Mix and serve alcoholic beverages, bottled and draft beer.

• Verify and confirm proper identification according to state law requirements for drinking alcohol

• Document/Serve all completed food orders and maintain communication to kitchen staff.

• Maintain open tab service of food/drinks to the bar and tables in the dining area.

• Accept cash, credit and debit card payments for (tabs ) drinks, beer, food orders served.

• Perform close-out report: maintain backup/ register bank, credit card sale totals and inventory.

Zara Bar and Grille/Asmara Conexion Sports Lounge Philadelphia, PA

Bartender 12/2013-05/2014

• Mix and serve and scan alcoholic beverages and bottles from a metered pour system.

• Verify and confirm proper identification according to state law requirements for drinking alcohol

• Accept cash, credit and debit payments for (tabs) alcoholic drinks, beer served.

• Maintain proper documentation for open and closing procedures.

Philadelphia,

Festivals Caribbean Restaurant and Bar

PA

Bartender 08/2013-Present

• Entertain customers with specials on drinks, promotions and theme nights.

• Mix, blend and serve alcoholic and non-alcoholic mixed drinks and various beers.

• Collect cash payment for drinks, beer and food served.

Masawa 421 Sports Bar Philadelphia, PA

Bartender 04/2009-Present

• Mix and serve alcoholic and nonalcoholic drinks.

• Collect cash payments for metered system drinks and/or take- out orders served.

• Train new employees on procedures and equipment uses.

• Maintain closing procedures and documentation for parties and advertisements.

• Verify and confirm proper identification according to state law requirements for drinking

Club 121 Philadelphia, PA

Bartender 07/2012-02/2013

• Entertained customers with drink specials, theme nights and advertisement.

• Promoted events and theme nights by ticket sales, raffles and club membership.

• Mixed, blended and served alcoholic drinks and beer.

• Collected cash payments for (tabs) drinks, beer served.

• Maintained open/ closing procedures, daily mandatory staff meetings and ticket sales.

Food Team/ All Team Staffing Philadelphia, PA

Banquet Server/ Bartender/Driver 04/2011 – 09/2011

• Maintained daily communication with boss for confirmation of requested events.

• Commuted to various out of state locations for event shifts.

• Accompanied co-workers to shift events in personal vehicle.

• Implemented set-up/break down procedures before and after events.

• Entertained guests with alcoholic beverages, beer, and wine pour.

Holy Family Home Little Sisters of the Poor Philadelphia, PA

C.N.A/MedTech 01/2010-03/2011

• Assisted floor of 22 residents with activities of daily living including; health, hygiene, diet,

transportation and wellbeing.

• Accompanied residents to and from doctor visits in company vehicles

• Administered assigned medications to residents on designated shifts.

• Ordered new and refill medications over the telephone for quality inventory control.

• Maintained detailed, accurate documentation and report about residents and/or medications.

Top Shelf Lounge Philadelphia, PA

Bartender 01/2006-04/2009

• Mixed and served alcoholic and nonalcoholic drinks.

• Collected cash payments for drinks and/or take-out orders served.

• Entertained customers with new recipes, names for mixed drinks and advertisements.

• Maintained end of shift and closing procedures.

54th Street Lounge & Sports Bar Philadelphia, PA

Bartender/Assistant Manger 02/2006-02/2009

• Maintained the opening & closing procedures.

• Trained new staff on processes and procedures.

• Ordered or requisitioned liquors and supplies.

• Mixed and served alcoholic beverages, bottled beer.

• Collected cash payments for drinks, food orders and/or take-out orders served.

• Prepared and served food orders for eat-in/take-out according to health standards.

• Answered telephone for information, directory and/or food orders.

• Verified and confirmed identification according to state law requirements.

Education:

Parkway Center City High School Philadelphia, PA

Academic Diploma 06/2002

Philadelphia Healthcare Institute Philadelphia, PA

Certificate: Nursing Assistant 08/2009

Authentic Bartending School Philadelphia, PA

Certificate: Mixology 05/2004

International Bartending School Cherry Hill, NJ

Certificate: T.I.P.S. 07/2010

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