Customer Service Manager

Eric Birdsong

*** ******* ******

Shreveport, Louisiana 71101-0000 US

Phone: 318-***-****

Objective

To secure a position for which I can utilize my skills and abilities as well as experience with an

opportunity for advancement.

Abilities

Able to adapt to various types of working environments as well as learn different job requirements.

Employment History

Assistant Manager

07/2013 – Current CEFCO Food Stores Bossier

City, LA.

As the Assistant Manager my responsibilities include operating the register for customer service,

maintaining the appearance of the store inside and outside, stocking, overseeing the daily operations,

generating daily reports and making bank deposits.

Marine Crew Deckhand

09/2012 – 07/2013 National Hotel and Casino Services/SEC Bossier

City, LA.

As a member of the Marine Crew for the Diamond Jacks Casino I was responsible for performing some

light maintenance and housekeeping within the Casino.

Cook

07/2010 - 08/2011 Gumbo Daddy’s The Food Shack Shreveport,

LA.

Prepared food orders, kept work area stocked, cleaned, and whatever else was required of me.

Upholstery Furniture Repair Technician

06/2003 – 04/2010 Ivan* Smith Furniture CO LLC

Shreveport, LA.

Repaired all types of upholstered furniture (replaced fabric,broken wood, and reclining mechanisms, etc).

Groundskeeper

08/2002 – 05/2003 Town & Country Hotel Bossier

City, LA.

Kept the property clean, maintained the landscape, and performed some light maintenance work.

Education History

Completion Date Issuing Institution Qualification Course of Study

05/1985 Huntington High Unknown Level Required Study

01/2012 Louisiana Community Technical Received Equivalency Required Study

College System Diploma

Presently Southern University Current Student in Business Management

At Shreveport

Skills

Ability to perform mathematical calculations, Knowledge of cash handling procedures including cashier

accountability and deposit control, Knowledge of cash, facility and safety control policies and practices

such as deposits, store keys, safe program, Effective oral and written communications and ability to solve

problems.

Additional Information

Experienced in warehouse/distribution(lift operator, order building etc.), grocery store stocking, and

convenience store management (daily operations and supervising up to 20 employees etc.).

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