Sales Customer Service

Joseph May

**** ******* ***** ******

Chesterfield, VA 23832

Cell Phone 804-***-****

Home Phone 804-***-****

Email - ********@***.***

Top sales revenue producer with outstanding account opening history.

Outstanding Sales Performance awards with experience as an inside/outside

sales representative with successful account/territory building/management

background. I believe in exceptional customer service and I have excellent

oral/written communication skills, relationship building, and time

management skills.

Frank Jones Mailing Equipment, Midlothian, VA August 2013 - Present

Sales and Marketing,

. Business to Business Sales of Mailing and Office Equipment.

. Account Management; reestablish relationships with past customers.

. Cold Calling and account development for new business.

. 120 % of sales quota 4th quarter 2013.

Crossmark Inc,, Dallas TX April 2013 - August 2013

Part Time Account Manager, Kimberly- Clark Dedicated Team

. Responsible for Walmart, Target and Kroger stores in the Richmond VA

area.

. Duties include distribution, inventory issues, POS set up and

participation.

. Interact with store management to grow sales.

Hygia Health Services, Birmingham, AL February 2011 -

February 2013

Client Service Representative, Richmond, VA - Home Office Based.

. Introduce and implement Medical Device reprocessing.

. Develop and build key relationships with hospital Purchasing

departments, Material Management, Nurse Managers and staff.

. Provide weekly in-service education of products in order to develop

and maintain long term relationships with staff.

. Provide excellent customer service.

. Added ECG leads to product mix, top revenue item.

Bon Secours Memorial Hospital, Mechanicsville, VA July 2012 - January

2013

Materials Management

. Materials Management for the Family Care Center, Labor and Delivery,

NICU and the Birthplace operating room.

. Excellent references from Nurse Managers.

Costen Floors, Richmond VA

May 2010 - October 2010

Sales Representative

. Retail sales of flooring

The L and L Company, Manassas, VA

April 2008 - May 2010

Marketing Representative, Richmond, VA - Home Office Based

. Increased revenues by obtaining and maintaining customers/accounts of

new home builder construction firms throughout Richmond and

surrounding areas.

. Introduced the company to the Richmond market through various

marketing strategies such as cold calling, trade shows, referrals and

professional associations.

. Professional placement and upkeep of merchandising displays for

maximum product and showroom visuals.

. Conducted product training seminars to help with the sales of products

and increasing revenues for the builder accounts.

. 120 % of Sales Quota

. Top New Account Producer in 2009

The Hillman Group, Cincinnati, OH October 2007 -

March 2008

Field Service Representative, Richmond, VA - Home Office Based

. Successfully represented The Hillman Group at Lowe's Home Improvement

Centers in the Richmond, VA area.

. Managed and placed orders to replenished store inventory.

. Worked hand in hand with store personnel.

. Placement and upkeep of merchandising displays.

. Scheduled and conducted sales and product training seminars.

Mohawk Industries, Dalton, GA June

2006 - September 2007

Territory Manager, Richmond, VA - Home Office Based

. Successfully and effectively represented Mohawk Industries, by developing

valuable relationships with owners and staff of retail accounts,

throughout Central and Southern Virginia.

. Business to business sales to over 50 flooring retailers throughout the

territory.

. Successfully interacted with various clients, in order to secure new

account openings, increase market share, revenues and customer service.

. Contributed significantly to increasing sales and revenues by

introducing and educating the staff on new and existing products.

. Conducted new product introductions, managed merchandise display

placement and upkeep of samples for maximum product and showroom design.

. Scheduled and conducted sales and product training seminars.

. 125 % of sales quota

JJ Haines & Co., Inc. Glen Burnie, MD

September 2001 - June 2006

Account Executive, Richmond, VA - Home Based Office

. Opened new accounts and managed existing accounts for JJ Haines and Co,

Inc., the largest wholesale distributor of flooring products on the east

coast.

. Represented and managed Armstrong World Industries products, calling on

owners, purchasing managers and store personnel.

. Maintained and generated sales from 50 plus retail establishments

throughout Central and Eastern, VA.

. Conducted indispensable time management and relationship building in

order to develop relationships with the business owners and staff to

increase product market share.

. Developed marketing concepts, generated product prices.

. Conducted and developed new product introductions and training.

. Managed merchandise display placement and upkeep of samples.

. Outstanding Sales Performance Award for the year 2005.

. Consistently attained and surpassed sales quotas.

Mohawk Industries, Southern, NJ May

2000 - September 2001

Territory manager for Mohawk Industries, Southern New Jersey.

. Responsible for over 70 retail accounts.

. Generated and developed new and existing accounts.

. Managed merchandise display placement and upkeep of samples.

. Conducted in store training and successfully and creatively presented

benefits of customer participation in business with Mohawk Industries.

. Conducted indispensable time management and relationship building.

. Developed marketing concepts, generated product prices.

Lux Products, Inc., Mount Laurel, NJ

1999-2000

Regional Sales Manager

. Responsible for developing and introducing the Lux brand of thermostats

to HVAC manufacturers, distributors and sales representative groups

throughout the Northeastern region of the United States.

. Developed sales strategy in order to penetrate and increase market share

in the HVAC wholesale distribution network.

. Worked in conjunction with manufacturer representative groups to

introduce product line.

. Obtained new customer accounts.

. Top new revenue producer

NRI Data and Business Products, Morrisville, PA

1997-1999

Sales Manager

. Organized, developed, and trained a junior sales force.

. Managed Business to Business sales of Computer Supplies, Office Supplies

and Laser Printer service.

. Maintain established accounts.

. Top producer of new account openings.

Philadelphia Stationers, Philadelphia, PA 1984-1997

Various positions as company grew

. Managed outgoing LTL freight.

. Customer Service Representative.

. Expediter of order shipments.

. Customer Service Manager.

. Accounts Receivable.

. Inside Business to Business Sales.

. Account Executive, Outside Business to Business Sales

. Employee of the month 8 times

. Junior Sales Rep of the year

United States Air Force

Air Traffic Control Radar

Lackland AFB, San Antonio, TX

Keesler AFB, Biloxi, MS

Patrick AFB, Cocoa Beach, FL

Mountain Home AFB, Mountain Home, ID

. Strayer University - Business Marketing Major (still attending)Very

. 1987 Community College of Philadelphia - Intro to Computer Science

. 1978-1982 Community College of the US Air Force

. 1978-1979 Air Traffic Control Radar School, Biloxi, MS

. 1975 -1978 Frankford High School, Philadelphia, PA

. Armstrong Selling Skills Seminar, Armstrong 101, Lancaster, PA

. Armstrong Industries Distributor Training, Nashville, TN

. Mohawk University Sales Management Training, Dalton, GA

. Mohawk Sales Training, Glen Burnie, MD

. Brian Tracey's Superior Sales Management, Chicago, IL

. Sandler Sales Training, President's Club

. Jeffrey Gitomer Sales Training

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