Project Quezon City
Resume:
MA. LOURDES DE JESUS-MAESTRO
** ****** **. ******* *, Quezon City 1100
Philippines
************@*****.***
************@*****.***
Key Competencies
Office management and supervision, including finance, human resources, filing and
administrative functions
Business communications
Personnel management and supervision, including planning, project monitoring and
training/coaching
Quality control including ensuring safety standards and observing office regulations
Monitoring, report writing, documentation and evaluation
English language instruction
Research
Marketing and fund-raising support
Work Experience
Incubator Manager
1
DOST-PEZA Open Technology Business Incubator (Open TBI)
ASTI Compound, C.P. Garcia Avenue,
UP Diliman, Quezon City
Online English Instructor
August 2011 – December 2013
• Screening of all applicants for incubation;
• Recommendation for approval and preparation of all documentary requirements for routing to the
Executive Committee;
• Direct assistance to the 11-member Steering Committee (both from the government and the
private sector) in the conduct of the bi-annual SC meetings;
• Map-out action plans for the incubation of Software Company startup/incubatees (at least 10
companies at a time);
• Monitoring of incubatees;
• Active participation in Software Industry activities;
• Overall management of the incubator facility;
• Worked closely with the Division Manager in the preparation and monitoring of project
proposals, budget requirements and progress reports; and
• Managed the day-to-day office operations of the facility.
Online English Instructor
Rarejob Inc.
5th Floor, SunnyMede IT Center
1614 Quezon Avenue, South Triangle
Quezon City, Philippines 1101
November 2010 – July 2011
• Made 30-minute calls to 10 foreign students a day (Japanese professionals) ;
• Provided English lessons on grammar, reading and conversational English;
• Corrected students’ sentences, discussed expressions, articles and short stories, helped build their
vocabulary and use of English terms;
• Wrote daily evaluation of students’ performance and uploaded report immediately after the call;
and
• Wrote monthly progress report for each student. The report included evaluation of the students’
attitude, comprehension, pronunciation, grammar and listening skills.
ESL Instructor
Moon Kkang Talk
1 Juno St. Cor Makati Ave.,
Brgy. Bel-Air, Makati City
January 2008 – October 2010
• Made 10- to 20-minute calls to 28 to 30 students a day (Koreans);
• Provided English lessons on grammar, reading and conversational English;
• Corrected students’ sentences, discussed expressions, articles and short stories, helped build their
vocabulary and use of English terms;
• Wrote daily evaluation of students’ performance and uploaded report immediately after the call;
and
• Wrote monthly progress report for each student. The report included evaluation of the students’
attitude, comprehension, pronunciation, grammar and listening skills.
Coach/ESL Instructor
YBM Sisa Phone
ILDAEIL Academy
25/F Trafalgar Plaza
3
Dela Costa St.,
Makati City
September 2006-December 2007
• Promoted as Coach in September 2006, 6 months after working as ESL Instructor.
• As Coach, I was in-charged of at least 8 teachers, providing them with all the necessary assistance
and support to improve their performance as English teachers. Specifically, these included:
• Doing Daily Quality Control (DQA), Monthly QA, Quarterly QA. The QA involved listening to
teachers’ soundfiles (SFs) and making regular critique and report. QA focused on grammar,
teaching skills, pronunciation and accent.
• Weekly coaching sessions. I conducted weekly coaching sessions/ trainings with the members of
my team. Topics were usually assigned, examples of which are Lesson Planning, Teaching
Elementary and High School Students, Freetalking, Rote Learning, etc.
• One-on-One coaching/counseling. As Coach, I provided individualized assistance to the members
of my team. The program specifically addressed the needs of each teacher and their students.
• Monitoring, report writing and documentation. Daily routine included monitoring the daily
attendance and performance of the team. All activities of the team were properly documented.
ESL Instructor
YBM Sisa Phone
ILDAEIL Academy
25/F Trafalgar Plaza
Dela Costa St.,
Makati City
• Taught an average of 100 students per week. On the average, I had about 20 students per day.
• My students were seniors, juniors and preschoolers and they fall within the different sub-
categories: beginner, intermediate and advanced. Their ages ranged from 6 to 51, of varying
professions.
• Two months after working at YBM, I was assigned Section Lead. As Section Lead, I was in
charged of 6 other ESL teachers. I monitored their daily attendance and occasionally evaluated
teaching methods, accent and grammar. I was also assigned as a Co-Head of the In-House
Training Committee.
English Teacher
PhilEnglish
Suite 2103 Atlanta Center
Annapolis St., Greenhills
San Juan MM
English Teacher
English Club
3/F Sunrise Plaza
Vito Cruz cor. Mabini Sts.
Malate, Manila
As English Teacher to these offices, I had the following experiences:
• Was able to teach Korean students of different ages (from 07 to 49 years old.)
• Many of the older women (aged 30 and above), mostly married, were also being assigned to me
by the above teaching academies. Older Korean women appreciate having teachers their age or
older.
• I also tutored students in grade school, middle school, HS and college level.
• I was asked by PhilEnglish to head their man-to-man department. I supervised teachers providing
man-to-man tutorials.
Administrative Officer
Philippine Center for Investigative Journalism, Inc. (PCIJ)
3/F Criselda 2 Bldg.,
107 Sct. De Guia St.,
Quezon City 1103
5
Sep 1998-Sep 2003
In charge of the overall finance and administrative operations. Specific tasks as follows:
• Worked closely with the Executive Director and Department Heads in the preparation and
monitoring of project proposals, budget requirements and progress reports.
• Managed day-to-day office operations (personnel and office management).
• Handled bank transactions including safekeeping and monitoring of bank records.
• Prepared and released checks and filed check vouchers.
• Prepared bi-monthly payroll
• Office supplies, equipment and Official Receipts (O.R.) custodian
• Petty Cash custodian
Executive Secretary
Office of the Senior Vice President (SVP)
Greater Manila Area (GMA) Channel 7
Timog Avenue cor. EDSA,
Quezon City 1104
April 1997- August 1997
• Prepared the radio departments’ monthly payroll.
• Prepared weekly liquidations reports.
• Assisted in the preparation of administrative and financial reports to the Treasury Department.
Regular clerical functions included:
• Handled all incoming and outgoing communications
• Monitored daily time record of department personnel
• Supervised the utility/messengerial staff
• Prepared monthly and quarterly requirements for Social Security System (SSS) and the Bureau of
Internal Revenue (BIR) – monthly contributions and tax payments
• Received all calls and messages and keeping track of SVP’s schedules
• Maintained SVP’s and department’s filing system
• Encoded letters, reports, memorandum, etc.
• Performed other official functions as may be assigned by the SVP
Research Associate
Research Project: Baseline Study on Amerasian Children
University of the Philippines Center for Women’s Studies Foundation, Inc.
(UCWSFI)
University of the Philippines
Diliman, Quezon City
August 1996-March 1997
The Baseline Study on Amerasian Children was a research project commissioned to the UCWSFI by the
USAID through the Pearl S. Buck Foundation, a non-government organization aiming to provide direct
assistance to disadvantaged Amerasian children. As Research Associate, I was mainly in-charged of the
overall day-to-day coordination of the project. I reported directly to the Project Director (a faculty
member of the Psychology Department of the University of the Philippines). I provided the Project
Director all possible assistance in implementing and monitoring the progress of the project. Tasks
included field supervision, field editing, data collation, data analysis, report writing, liaison,
administrative and technical support/supervision.
Executive Assistant
Iolcos Maritime Agencies Far East, Inc.
Unit 302 ECJ Bldg.,
Real St., Intramuros, Manila
July 1995-July 1996
7
• Provided administrative and technical assistance to the President and the Board of Directors
• In-charged of all communications on the executive level
• Performed external relations functions upon instructions of the President and/or members of the
Board
• Took charge of the administrative requirements of the office
• Prepared reports, memorandum, manuals, etc.
Marketing and Special Projects Coordinator
Philippine Center for Investigative Journalism, Inc. (PCIJ)
Unit 1105 Horizon Condominium
Meralco Avenue, Ortigas Complex
Pasig City
June 1993-June 1995
• Managed the overall marketing and distribution of PCIJ books, videos and other investigative
reports/publications
• Assisted in fund raising activities for the Center
• Provided editorial assistance to the Board of Editors
Research Coordinator
Research and Documentation Program
Kanlungan Center Foundation, Inc.
77 K-10th St., Kamias
Quezon City
July 1989-May 1993
Commissioned Research Staff
Asia-Pacific Mission for Migrant Filipinos
St. John’s Cathedral
Kowloon, Hong Kong
April 1988-April 1989
Research Coordinator
Friends of Filipino Migrants Workers, Inc. (KAIBIGAN)
Unit 303 Emerald Jade Green Bldg.,
282 EDSA, Mandaluyong City
April 1984-March 1988
Liaison Staff
Television New Zealand (TVNZ) Team
November 1978
(Project: a 20-minute video documentary on Filipina mail-order brides aired on Autralian and New
Zealand Television in 1979)
Education
1979.1984 University of the Philippines, Diliman, Quezon City
AB Philippine Studies (Major in Anthropology)
1975-1979 Roosevelt College, Lamuan, Marikina City
High School education
1975-1969 Sto. Nino Elementary School, Marikina City
9
Elementary education
Conferences Attended
Conference on “The Filipino Migrant Community: Facing the Challenge of 1992 in Europe and the
Philippines”
November 1-3, 1991
Kerkrade, The Netherlands
Sponsor: Commission for Filipino Migrant Workers (CFMW)
Amsterdam, The Netherlands
Planning Meeting for the Economic and Social Reintegration of Filipinas coming from Germany
November 10-11, 1991
Bonn, Germany
Sponsor: Frauen Information Zentrum (FIZ)
GTZET Economic and Planning Department
Fifth Annual Conference of Overseas Filipinos in Asia and the Pacific Region
December 12-15, 1990
Kowloon, Hong Kong
Sponsor: Asia Pacific Mission for Migrant Filipinos (APMMF)
Personal Background
Place of Birth : Manila, Philippines
Civil Status : Married
Name of Spouse : Eugenio Neo B. Maestro
Languages spoken : English, Filipino
References
Sheila S. Coronel
Dean of Academic Affairs
Columbia Journalism School
Columbia University
Engr. Peter Antonio Banzon
Chief, Research and Development Division
Advanced Science and Technology Institute (ASTI)
Department of Science and Technology
C.P. Garcia Avenue,
UP Diliman, Quezon City
11
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