Customer Service Supply Chain
Resume:
Dalene A. Leugers
Delta, Ohio 43515
Phone Number: 419-***-**** E-mail Address: *********@*****.***
Employment History
Owens Corning
Toledo, OH 43659
SUPPLY CHAIN ANALYST / TRANSPORTATION SPECIALIST/ FREIGHT CLAIMS
COORDINATOR (4/2012 to 12/2013) Contracted thru Mergis Group
Responsibilities include:
- Managed logistics planning for 4 plants including one International.
- Lead management by reporting business as compared to a perfect order performance.
- Support inventory management by using S&OP (Sales and Operations Planning), LDN (Late
Delivery Notifications), and D2P (Delivery 2 Place) metrics.
- Work closely with planners and issue PO’s as needed to control safety stock
- Generation of reports using supply chain weekly and monthly performance statistics - deadline
driven.
- Daily oversight of logistics to ensure on-time pickups at correct loading points, and on-time
deliveries to meet customer requirements through SAP.
- Expedite shipping when necessary by use of special trucking, team drivers, etc.
- Adhere to customer requested delivery instructions using SAP and other in house MRP software
- Research and enter freight claims using SAP. Submit and track claims filed against carriers and
negotiate with insurance agents to complete claim in timely, beneficial manner.
- Analyze freight claims and other product losses to assist warehouse managers in prevention of
material losses.
SSOE Group
1001 Madison Avenue
Toledo, Ohio 43604
PROCUREMENT SPECIALIST (05/11 to 12/11) Hired thru ITS Under Contract
- Responsible for acquiring RFQs (requests for quotes)
- Placing purchase orders
- Material tracking and expediting
- Worked with engineers to close-out purchasing events
- Documenting status of orders
- Securing shop drawings and other receivables.
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GB Manufacturing
1120 East Main St.
Delta, Ohio 43515
ENGINEERING COORDINATOR (11/07 to 05/11) – Process Request for Quotes (RFQ’s), retrieve,
maintain and save drawings electronically and maintain schedule for quotation. Assemble and deliver
quotations via email to customer. Maintain records, track orders through production and EDI systems,
update tracking spreadsheet on a weekly basis, and provide the following on-going functions:
- Liaison between client and engineering staff and tooling department
- Communicate with suppliers regarding delivery, quantity and price of purchased materials.
- Work closely with production and purchasing departments.
- Comply with ISO and QA/QS
- Provide customer service on precision piece parts and components for OEM body, chassis, and
interior parts to various automotive clients.
- Multi-task and meet deadlines
ConAgra Foods
29180 Glenwood Rd.
Perrysburg, OH 43551
MRO INVENTORY CONTROLLER /PURCHASING AGENT (09/04 to 01/06) – Procurement
of various parts and supplies for the MRO personnel, managed the Inventory Cribs. Included sourcing
of standard spare parts, repair parts, external goods, equipment and services required to sustain
operations on a 24/7 schedule.
- Managed Inventory by bar coding, replenishing parts, analyzing data through MRP systems.
- Prepared and issued purchase orders, supported operational strategies for old and new development
with JIT delivery and Supplier Managed Inventory.
- Identified and implemented lean practices to reduce waste
- Comply with ISO and QA/QS
- Responsible for evaluating bids for standard and non-standard items.
- Developed effective procurement plans and negotiation strategies.
- Evaluate supplier business proposals, and provide recommendations for awards
- Develop and implement supplier performance criteria (KPIs) and service level agreements.
- Create purchase orders, making sourcing recommendations, meeting product cost targets.
- Trained new hires of office personnel and additional Buyers.
- Innovative purchasing activities to reduce cost/ increase life-cycle value.
- Resolution of delivery/invoice discrepancies, processing returns.
ConAgra Foods, Inc.
3311 State Rd. 19
Peru, IN 46970
INVENTORY TECHNICIAN / BUYER (06/02 to 09/04)
Provided purchasing, inventory control, and receiving services to plant maintenance department.
-Responsible for innovative purchasing activities to reduce cost and increase life-cycle value.
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-Performing cycle counts every week and large volume items every 6 months dealt with FIFO.
-Issued purchase orders, supported operational strategies for old and new development with JIT
delivery and Supplier Managed Inventory.
- -Resolution of delivery/invoice discrepancies, processing returns.
-Worked closely with accounting and controller for cost saving efforts,
-Worked with MRO personnel to manage spare parts, repair parts, and external goods and services.
-Prioritized and multi-tasked.
K & S Services
1046 S. Union
Kokomo, IN 46902
INVENTORY CONTROLLER (05/01-06/02) – Provided in-plant parts management for
Daimler- Chrysler transmission manufacturing plants maintenance parts cribs.
- Inventory Control, problem solving, bar coding, shipping/receiving, customer service
- Designed and managed spreadsheets for inventory control of parts cribs. Updated weekly
- Established and provided in-plant physical inventory management.
Earlier positions included office manager for an office furniture store, transcriptionist for ISO 9000
facilitator, customer service representative at a scrap metals broker.
Details available upon request.
Education: University of Toledo
Bachelor of Science in Business Management
GPA: 3.4
Certificates: Purdue University
` Six Sigma Green Belt Certificate
University of Toledo
Management Technology
Computer Skills: Proficient at Microsoft Windows, SAP, MRP Software and Ariba Systems
MS Office, including Word, Excel, Access, Power Point; Adobe Desktop Publishing; Intuit Quickbooks,
Quicken.
Contact this candidate