Customer Service Medical

Neva Matthews

** ****** **

OLD BRIDGE, NJ

Home: 732-***-****

*********@*******.***

Objective:

I am a Certified phlebotomist seeking to obtain a responsible position in a facility where my knowledge and experience can be utilized as well as enhanced. Also i have National phlebotomy certificate.

Summary of Qualifications:

More than two year experience as phlebotomist.

Outstanding customer communication skills.

Excellent leadership skills.

Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, urine,drug screen collections, paternity collections, breath/saliva alcohol testing, etc. Physical measurements, vital signs, and ekg. Comprehensive understanding of compliance and safety.

Work Experience

Exam One (Quest diagnostics)

Bridgewater, NJ Para Medical Examiner/csr rep 05/2012-03/2013

Accu Reference medical lab floater phlebotomist 07/2011- 05/2012

Linden, NJ

The Heart Center of the Oranges Phlebotomy Tech 03/2010 – 07/2011

Maplewood, NJ

International House of Pancakes Part Time- Waitress 07/2002 – present

Piscataway, NJ

Summit Technology Group Customer Service Agent 04/2008 – 07/2010

Somerset, NJ

Vonage USA Telecommunications Rep 05/2005 – 03/2007

Holmdel, NJ

Old bridge Family Practice Front desk Receptionist 09/1999 – 07/2002

Old bridge, NJ

American Health Clinic Phlebotomy Tech 05/1995 - 06/1997

Newark, NJ

Responsibilities: Performed a variety of routine blood drawing procedures to include venipuncture.

Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.

Transported specimens to the laboratory for testing.

Obtained intake information, including personal data, medical history, and insurance coverage.

Utilized standard procedures for the maintenance of positive patient identification.

Conferred with patient to obtain information for laboratory records.

Verified patient information, verified insurance information.

Educational Background:

NJ Institute of Allied Health, Elizabeth, NJ Phlebotomy/certified 01/11-04/11

Devry University, North Brunswick, NJ Computer electronics 03/03-07/04

Health care Career School, East Orange,NJ Medical assistance 11/93-09/94

Health care training center, Brooklyn,NY Phlebotomy 12/93-06/94

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