Customer Service High School

Location:

Posted:

April 17, 2014

Cristina L. Hinajon

Email: *********@****.***

OBJECTIVE: Seeking a position with a productive company which will allow me to apply my skills

and all that are essential for the position and at the same time have the opportunity for

professional growth and advancement.

HIGHLIGHTS OF QUALIFICATIONS:

• Over ten years’ experience providing excellent customer service

• Effective interaction with customers, vendors and all levels of management

• Over ten years providing various training to ensure maximum efficiency and productivity

• Proficient in Microsoft Office, Outlook, Word and Excel

• Data entry skills, 10-key by touch and multi-line phone systems

EXPERIENCE:

Written & Oral Communication

• Created and implemented office procedures

• Corresponded with customers which entailed daily problem solving solutions

• Prepared and maintained company records for weekly and monthly reports

• Compiled and presented team building presentations which enhanced morale

Training

• Trained new employees on daily job functions

• Cross-trained fellow coworkers to enhance office support

Supervision

• Supervised a crew of twelve in daily warehouse operations

• Promoted to a lead position to maintain company files and train new employees

EMPLOYMENT:

• Customer Relations Rep, Xseed Inc, Las Vegas, NV

• Customer Service Rep/Sales, Viator, Las Vegas, NV

• Intermodal Clerk, COSCO Container Lines Americas, Inc., Henderson, NV

EDUCATION:

• Fashion Institute of Design & Merchandising, Fashion Displays, Sherman Oaks, CA

• Oxnard Union High School, Oxnard, CA