Customer Service Manager

Location:

Posted:

April 17, 2014

Sean Rankin

Harrisburg, PA 17110

****************@*****.***

Objective:

To obtain a position where I can maximize my multilayer skills, quality assurance,

program development, training experience, and customer service.

Work Experience:

* March 2014 - April 2014 Lead Tech Adecco / CareFusion.

Testing and preventive maintenance on large volume infusion pumps

* January 2013 - December 2013 Loan Officer/ CSR, PHEAA

Serviced student loans and keying updated information

* February 2012 - Present: Photographer, Rankin Photography / Design Studio

Photography and advertisement designs

* August 2010 - June 2012: General Manager, PS Artist Lounge

Booking and Client liaison

* May 2008 - August 2010: Store Manager, Ladies Nite Boutique

Product purchasing, Stocking, Shipping and Payroll

* March 2006 - September 2008: Night Manager, The Regal Beagle Night Club

Facility maintenance, Crowd Control and Booking

* November 2007- July 2008: Sales Representative, Ashley Furniture Home Store

Floor Sales and appointment setting

* October 2003 - August 2005: Collector, Central Credit Control

Debt Collection and skip tracing

* July 2001 - May 2003: Collector/ CSR, First Point Resource / Credit Bureau of NC

Collections and Credit Information

* May 2000 - July 2001: Damage Notification, Apex/UPS

Processing Claims

* February 1997 - April 1998: Customer Service Representative/TSR, EDS

Education:

Pursuing Associates Degree in Photography, Harrisburg Area Community College

Diploma, William Penn Vo-Tech - May 1992

Accreditations / Certifications:

PM/ Level of testing for Alaris LVP / CareFusion

Urban Ink Magazine

Mode Magazine

Senior Staff Photographer for Seven One Seven Soul Magazine

Certificate in Photography from Harrisburg Area Community College