Customer Service Data Entry

Jillian Noble

**** ****** **. *** *. Cincinnati OH 45209

Cell: 513-***-**** E-mail: **********@*****.***

OBJECTIVE: To work for a progressive company where I may utilize my skills

from past experiences, and

develop new skills that will lead to personal and

professional growth.

EDUCATION: Northern Kentucky University, Highland Heights Kentucky

2006-2009

Major: English Minor: English literature

SKILLS: Strong communication skills, verbal and

written. Proficient

in Microsoft Office and all office

equipment. Skilled in Recruitment programs such as Avionte,

Tempworks and People Soft.

I am a self starter, and driven in a

high stress, challenging environment where multi-tasking is

necessary.

WORK EXPERIENCE:

8/2013 - Current Staffmark: Staffing Specialist:

Responsible to fulfill all staffing needs for my customers

daily, while also ensuring the quality of people being

placed. Required to have a current and thorough knowledge

of all companies as to provide the best most consistent

customer service when speaking to them daily. Must ensure

that we are meeting all of our customers needs, and that

they are satisfied with the quality of our services every

week, while at the same time making sure that all employees

are fully equipped with all the tools that they need to

succeed in their particular assignment. Constant multi-

tasking and problem solving are the two most important and

necessary aspects of my job.

3/2012 - 8/2013 Staffmark : Customer Service Rep./ Operations

Specialist:

Essentially my job was to make everyone else's job easier,

whatever that may entail. Responsible for everyday office

operations such as preparing paperwork for new hires,

orientation packets, and pay enrollment. Answering multiple

phone lines to assist customers, clients, and temporaries

with any needs and checking in anyone that comes through

the door. In charge of all filling, organization and daily

faxes, as well as data entry such as entering pay

information, documenting calls in peoplesoft, or any

changes to employees file. Responsible to assist and

support all of the account managers with any daily needs;

preparing orientation documents, emailing clients on their

behalf, scheduling meetings, driving to companies to pick

up timecards, etc. I was also responsible to support the

area manager in every way, from maintaining her calendar,

to running her errands. There were very few things that

were not in my job description.

1/2008- 5/2012 Carrabba's Italian Grill: Server:

Responsible for greeting and serving guests, taking

parties, answering phones, and remaining calm,

courteous and

hospitable during busy or high stress

situations. Making sure all

opening duties are performed including breads

baked, lemons cut, coffee and tea brewed, server sections

mapped insuring that each section is covered with the most

suitable server for that particular section in order to

provide for a smooth shift.

10/2009- 7/2011 SOLUTIONS Staffing: Admin. Assistant / Staffing

Specialist:

Responsible for performing basic office requirements such as

answering multiple phone

lines, sending emails and faxes, making copies, data entry

including applications, and payroll information. Completed

payroll in a timely and efficient manor using basic math,

and time management skills. Responsible for keeping in

touch with clients, being consistently knowledgeable of

each client's company to provide the best employees for

each company's specific requirements at any given time.

Conducted interviews daily as to maintain a solid employee

database to fill future positions as well as current

positions. Required to fill large orders with little

notice in a high stress environment, while still ensuring

quality worker and client satisfaction.

7/2006- 8/2008 YMCA Primetime: childcare provider

Care for, tend to, and feed children in

a daycare type setting.

YMCA Camp Countryside: Camp Counselor

Childcare provider as well as creator

of games, and activities.

7/2005- 11/2005 Hair n' Now Salon: Receptionist

Answered phones, made appointments, checked customers in

and out, sold product, and closed out register.

Contact this candidate