Service Account

Cynthia Seaborn

*** ***** ****** **** 931-***-**** Cell 931-***-****

Huntland, TN 37345

t *******@*******.***

Summary

Worked in call centers with different environments. I have also worked as a receptionist and

executive secretary in my past work experience.

Work H istory

Xerox Corp/Home Depot 2012

-2014

Taking calls from callers and setting them up with different contactors to quote work they

need to have done.

Entering customer information to build customers profile in The Home Depot database.

DIRECTV

2004 – 2012

Taking calls from customers regarding their satelli te television. Handling Billing issues,

technical issues.

Handling customers that wanted to leave DIRECTV for another television service, also

added and deleted

P rogramming for their programming.

Washington Mutual Banking

2003 – 2004

Taking calls from customers regarding their checking and savings accounts. Transferring

money from

one account to another account. Giving customers their balances on either account or on

t heir debit or

credit cards, also providing their charges or withdrawals on their accounts or cards.

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