Customer Service Manager
Resume:
Brian J. Rendleman
•
618-***-**** **********@*****.***
OBJECTIVE
To obtain a position where my personality and people skills can be used to maximize customer satisfaction.
QUALIFICATIONS
I spent 18 years in military working in medical and administration where I learned that attention to detail was
especially important. I have been working in retail for almost twenty years. I have excellent people skills
which have led me to be a successful office manager. I also have a DJ & Karaoke business that is growing
quickly due to my outgoing personality, willingness to work and my desire to be successful. I’m extremely
confident in my ability to be a strong leader and team member.
EMPLOYMENT
NOV 2012–PRESENT Music In Motion • Marion, IL • 618-***-****
DJ
DJ
I managed and ran the business when the owner was out of town.
Customer relations; making sure all customers are happy and their event goes as planned.
Trained new DJs entering the company.
• •
2010 –OCT 2012 South Side Lumber Herrin, IL (618-***-****
Stock
Merchandizing; make sure the department is clean and shoppable.
Read and set up plan-o-grams.
Customer service; estimates, ordering, answer phones, load and unload product for customers,
schedule deliveries.
Play That Funky Music • Herrin, IL • 618-***-****
2010 - Present
Business Owner / DJ
Run my own DJ & Karaoke Entertainment business.
Schedule shows.
Budget and handle all monies going in and out of the business.
Customer relations; making sure all customers are happy and their event goes as planned.
Trained new stockers.
Menards • Marion, IL • 618-***-****
2009 - 2010
Stock
Merchandizing; make sure the department is clean and shoppable.
Read and set up plan-o-grams.
Customer service; estimates, ordering, answer phones, load and unload product for customers,
schedule deliveries.
Music In Motion • Marion, IL • 618-***-****
1999 - 2009
DJ
DJ
I managed and ran the business when the owner was out of town.
Customer relations; making sure all customers are happy and their event goes as planned.
Trained new DJs entering the company.
Brian Rendleman
•
• 618-***-**** • DJBplaythatfunky
900 East Stotlar Street
• Herrin, IL 62948 *****@*****.***
E.L. Henderson Trucking • Salem, IL • 618-***-****
2003 - 2009
Truck Driver
Drove across the country delivering merchandise.
Bookkeeping; keep track of miles, invoices.
Report to load status to dispatch.
Trained drivers.
Army National Guard • Marion, IL • 618-***-****
1989 - 2007
Dental Technician
Medical administration; keeping patient records up to date, filing patient records.
Dental Technician; assisted doctor in procedures, record medical notes in patient files, assisted in
mobilization of soldiers going overseas, administered injections.
Cross trained as a truck driver.
Lowe’s Home Improvement • Mt. Vernon, IL • 618-***-****
1997 - 1999
Delivery & Sales
Delivery; delivered and installed merchandise to customer homes.
Worked sales in Electrical Department; assisted customers in finding all products.
Wal-Mart • Mt. Vernon, IL • 618-***-****
1995 - 1997
Receiving & Stock
Unloaded trucks
Transferred merchandise to the floor.
Stocked shelves.
• •
1993 - 1995 K-Mart Mt. Vernon, IL 618-***-****
Stock
Morning stock of merchandise.
Helped customers find product.
Kept store clean and shoppable.
• •
1991 - 1993 Shoe Carnival Carbondale, IL 618-***-****
MC & Manager
Began as MC of the store, broadcasting sales over the microphone.
Customer service; helped customers get what they need.
Manager; ran register, made employee schedules, made sure cashier drawers were counted down,
made nightly deposits.
SPECIAL INTEREST
Spending time with my family.
Donating my time and services with my DJ & Karaoke business for Veterans reunions and fundraisers.
I enjoy entertaining people during my DJ & Karaoke shows.
Contact this candidate