Customer Service Human Resources
Resume:
Karen Shadle
Linden, In *****
*******@*****.***
Objective
• To obtain a position involving responsibility and working with others as a team member to
make an immediate contribution as an integral part of a progressive company.
Qualification Highlights
• Accomplished, enthusiastic professional offering 15 + years’ experience providing customer
service, business support, capable of handling a wide range of functions and consistently
producing top-quality work
• Results-driven team player, with an ability to thrive under pressure while managing multiple
projects in a fast-paced environment
• Strong interpersonal skills including excellent written and verbal communication
• Proven record of reliability, responsibility and dedication; committed to supporting company
objectives
• Able to view problems in a positive way, and propose solutions to streamline operations and
improve working conditions
• Productive, accountable and adaptable to new methods and techniques
• Organized skills with attention to detail, assessment and problem solving skills
Business Support / Customer Service
• Customer Service Knowledgeable with business and management principles involved in
strategic planning, resource allocation, human resources modeling, leadership techniques, and
coordination of people and resources
• Office duties, operate various office machines, answer multi telephone line
• Proficient with computer programs, Microsoft Office, Outlook, Epic, Cerner, and in house
operations
• Compile, update and maintain all records and reports, proof read for accuracy
• Provide excellent customer service in meeting the needs and expectations of each customer
• Provide professional, positive and effective interaction with customers, co-workers, vendors and
all levels of management
• Entrusted to process confidential customer information
• Personable and persuasive in communicating options with hundreds of customers from all
cultures and economic levels.
Relevant Experience
• Confer with other supervisors to coordinate operations and activities within or within
department
• Scan items into the computer for validation, as well as order and release confidential
information
• Capably rotate among various job positions as needed, multi-tasking with interruptions
Employment History
Lab Assistant/ Customer Service IU Healthcare Arnett Lafayette, In 2008-2013
Lab Assistant/ Clerical Support PA Labs Indianapolis, In 2007-2008
Human Resource Assistant Raybestos Crawfordsville, In 2006
Data Entry Clerk Express/ CNH Lebanon, In 2004-2005
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