Quality Engineer
Resume:
Linda Force
Tempe, AZ
*****.*******@*****.***
CAREER HIGHLIGHTS
Quality leader with experience in ensuring quality from suppliers, operations, and product assurance
Related areas of expertise include:
.
Six Sigma tools Lean Manufacturing Clean Room
Government Clearance ISO-9000/AS9100 Process Development
Corrective & Preventive Action Supplier Qualification Supplier/Internal Auditing
Continuous Process Improvement Statistical Analysis Design of Experiments
EXPERIENCE
Contractor- SQE
March 2011 – present
Belcan (Rolls Royce, Aircraft engines)
• Audit company wide, processes and product using ISO9000 and AS9100
• Drive corrective/preventive actions using 7 Step
• Manage receipt/quality issues and field issues
• Use PFMEA and other data to ensure continuous production
• Hold weekly meetings reviewing data to ensure on time reports and progress
• Maintain data for quality issues and analyze the data for capabilities and prioritize actions for
improvement.
• Report out to executives on monthly meetings
3rd PARTY QUALITY AUDITOR, INSPECTOR
Jan 2010 – Feb 2010
Belcan (PCC Airfoil and SNECMA)
• Audited cleaning and buffing processes of turbo engine blades and fan at Airfoil
• Inspector for the customer - prior to shipping
• Analyzed inspection data to determine quality improvement needed at Airfoil
• Reported to both companies.
SUPPLIER QUALITY
May 2008 – March 2009
Belcan (Messier-Dowty)
• Traveled to suppliers to determine and implement quality improvement at suppliers of steel and composite materials.
• Improved supplier quality using audit action plans
• Analyzed the performance of suppliers equipment using SPC(statistical process control)
• Negotiated partnerships with suppliers to meet customer’s needs
April 2007 – May 2008
Apex (MIT Lincoln Laboratory)
• Developed and implemented Procurement Quality/Supplier Report Cards and Supplier Audit using the standards ISO9000 and
AS9100
• Completed an audit followed with effective corrective actions resulted in a supplier successfully moving a $14M instrument
• Procured and maintained a database of supplier quality
ICM Document Solutions, Phoenix, AZ October 2006 – Jan -2007
• Led supplier to ISO 9000 certification.
WrightForce Quality Page July 30, 2011
• QA experience from structuring an ISO compliance system, implementing, supporting and assuring customer satisfaction.
• I created and managed the documentation to support ISO compliant system including inspection, audits and all processes associated
with ISO compliance
ASMA, Phoenix, AZ June 2005- October 2006
• Performed and trained internal audits of the Quality Management Systems
• Developed and implemented supplier initial qualification with surveillance audits
• Managed the customer complaint handling and investigation processes
• Directed supplier continuous improvement
• Trended suppliers for quality performance and corrective/preventive actions
• Implemented the preventive/corrective action system closing open items in 60 days
• Drove part failure analysis to root cause and corrective action
Arrow Electronics, Phoenix, AZ June 2003-October 2004
• Developed a supplier quality process and position
• Led cross functional teams of Arrow buyers and Arrow electronic suppliers to develop Continuous Quality Improvements.
• Developed an access database to trend supplier’s performance and supplier corrective actions.
SUPPLIER QUALITY ENGINEER
Intel, Albuquerque, NM and Chandler, AZ November 1987- September 2002
(1998-2002)
• Directed Asian suppliers for quality and productivity improvements using Intel’s Supplier Quality Continuous
Improvement
• Led continuous improvement to reduce time to market from six months to eight weeks by using Six Sigma quality tools,
ISO9000,
• Selected the materials, manufacturing processes and material test methods for new substrates and substrate material
• Compiled and analyzed technical data (laboratory or material test reports). Instructed technicians and engineers to
conduct tests and record data for engineering evaluation.
• Saved Intel $22 million by cost reduction through design of experiments and price negotiations on substrates
• Documented and presented project plans and updates to all levels of management
• Guided teams of substrate suppliers, designers, and assembly houses through new product development
• Developed Supplier Report Card System and SCAR (Supplier Corrective Action Request) for continuous improvement of
equipment suppliers
Process Engineer (Albuquerque, NM 1995-1998)
• Managed suppliers for new equipment applications
• Developed new application/lithography processes for polyimide increasing line yield 80%
• Upgraded metal deposition machines with wafer sensors decreasing wafer scraps 90%
• Designed system to match all measurement tools
Senior Engineering Technician (1987-1995)
• Introduced new chemicals and processing for resist strip
• Reduced defects on etch equipment
• Developed new processes for oxide etch
EDUCATION
2000 B.A. Chemistry, University of New Mexico, Albuquerque, NM
WrightForce Quality Page July 30, 2011
WrightForce Quality Page July 30, 2011
Contact this candidate