information technology
Resume:
VAN K. SPAIN
Suite ***
Warrensville Heights,, OH 44128
*********@*****.***
SUMMARY
Educated and motivated IT service technician, quick to ramp up with any existing development platform
and perform design, debugging and testing application and system software. Excellent interpersonal as
well as communication skills and enjoys a team environment.
TECHNICAL SKILLS
Microsoft Office Suite Operating Systems: Network Technologies:
Word, PowerPoint, Excel XP, Vista, Linux, Windows. Configure Switches and
•
Routers, CAT-5 Cabling,
Fiber Optic Cabling
termination experience
•
EDUCATION
ITT Technical Institute
Associate of Applied Science, Computer Network Systems, 2012
GPA: 3.67 on a scale of 4.0
Naval Regional Medical College
Associates Degree Applied Science, Medicine, 1982
EXPERIENCE
10/2012 - Present Peak Systems New York, New York
Field Service Technician
• Worked closely with the senior engineer in areas of trouble shooting, migration, and legal holds. .
Interfaced the unit with desktop PC's running XP and Vista.
• Performed repairs and maintenance on computer systems, and printer instrumentation
• Inspection of assembled equipment, to ensure proper installation.
• Inspection of all operating parts to ensure proper operation within expected tolerances.
• Tune and troubleshoot equipment for proper operation.
• Interact with internal and external project managers during field projects.
• Clearly and professionally, interact with customer, regarding status of commissioning, on a daily
basis.
• Able to determine tools and equipment required to perform scope of job.
• Perform routine maintenance on equipment, and assist in establishing preventative maintenance
schedules with customer.
• Assemble, align, and install equipment as necessary
2006-2010IT Scrap Solon, Ohio
Supervisor
Responsible for supervision of 50 employees
• Ensured company policy and procedures followed for recovery and recycling computer hardware
and components
• Adhered to established documentation procedures
• Performed scheduling and workflow monitoring
2001-2006Ameritech/AT&T Cleveland, Ohio
Communication Technician
• Responsible for the correct connection and maintenance of customer equipment
• Performed quality control checks on finished product,
• Determined cause and implemented corrective action related to technical problems
AWARDS AND CERTIFICATIONS
Member National Technical Honor Society 2012 A+ Certification 2012
Deans List
High Honors
Perfect Attendance
Military Experience
U.S. Navy 1980-1986
Promoted Warrant Officer 1984
Purple Heart 1984
Meritorious Unit Citation 1982
COURSEWORK
Operating Systems Computer Networks Computer and Network
Security
Advanced Data Structures Operating Systems Security
.
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