Curriculum Vitae
PRABIR MANDAL
Flat no-*-J, Block-A, Lobby-3, Sherwood Estate, 169 NSC Bose Road,
Narendrapur, Kolkata-700103, India mail: *********@*****.***,; Mob: +91
[pic]http://in.linkedin.com/pub/prabir-mandal/12/a64/31b
OBJECTIVE
Seeking a position as Consultants / Business Analyst / Project Manager at
reputed IT / Banking Company, that will enable me to utilize my experience
and organizational skills in achieving financial discipline and help me
reach higher echelons to adapting new trends & technologies to face new
challenges of Profession, to work in a progressive work culture that
provides all the freedom to be Creative and Innovative, where skills will
be used and appreciated to attain performance levels of highest order.
SUMMARY
. Accomplished Core banking Project Management skilled in achieving
operational efficiency and increasing revenue in the financial
services.
. More than 8 years of project management experience in all phases like
Gap analysis,Business Process reengineering (BPR), User Acceptance
Testing (UAT), Documentation (FRD / BRD), Customization,
Parameterization, training, Legacy Data Migration, Post live support
and repeated success in developing project initiatives, directing
project plans and achieving revenue performance targets.
. Manages large and complex projects while maintaining high team morale
and energy.
. Solutions-oriented Project Lead possessing a unique combination of
skills, including business analysis, quality assurance(QA/QC), testing
and applications development experience in three core banking software
i:e: (1.)Finacle of Infosys (2.)Flexcube of Oracle (3.)Symbols of
SunGard.
. In-depth knowledge of implementation and effective in leading /
directing Core banking Projects from inception to launch and
successful at building strong professional relationships.
. Sharp banking professional whose talents shine in a competitive,
innovative and creative environment and skilled mentor and mediator
who excels at bringing out the best in team.
. Track record of increasing sales, improving client retention and
growing customer base while working as bank's branch Senior Manager,
Banking operation head.
. Experienced of 9+ years in all aspect of operations of Retail and
Corporate Banking Customers.
. Experienced in Banking IT Project Implementation jointly with five
(Satyam Computers / iFlex (Oracle (OFSS)/ SunGard System Access /
Wipro InfoTech / Infosys Technologies) IT vendors.
KEY SKILLS
< System Implementation
< Work flow planning
< Project Management
< Business process improvement
< Requirement Gatherings
< Problem Solving, Analytical skill
< Project development
< Functional requirements
< Scope and project definition
< Troubleshooting
< Business system analysis
< Statutory, Legal Compliance
< Reports and Documentations
< Account analysis expertise
ACCOMPLISHMENTS
. Boosted customer service ratings by 60% by developing new processes
and improving work flow.
. Led a 10-persons team of multi-country analysts in completing the 18mn
$ budget CBS project.
. Take delivery of appreciation note for successfully implemented full
lifecycle of Oracle's Flexcube & Infosys's Finacle Core banking and
after go live supports to users.
. Accept invitation of SunGard System Access & visit Development site at
-Manila, Philippines For Factory Acceptance Testing (FAT) of Symbols
core banking software for 3 weeks in July-2007.
IT SKILLS
Product Management / L3 SUPPORT / Maintenance of Core Banking Product in
CBS Application software.
Technical specification of banking financial application experience in
agile development methodology.
Proficient in MS Office, Oracle PL/SQL, XP, Linux, SWIFT .NET, ASPX, SAS
base, ebanking back office.
Certificate of Computer Programming -National Institute of Information
Technology, New Delhi, 1995.
WORK EXPERIENCE
Senior Manager
Dec 2011 to present
P & S Bank, Branch operation Head
Kolkata,
India
. Conversant with all aspects of operations in Retail & Corporate
banking.
. Overall operation head, managed the bank branch, achieving high
customer satisfaction rates.
. Analyzing applicants' financial status, credit and property evaluation
to determine feasibility for granting loans and responsible for
branch's productivity, deposit growth, customer retention and
monitoring sales targets and budgets, and producing figures and
reports
. Motivating staff to meet targets and responsibility for staff
supervision and training.
. Executing the loan origination process, including ordering credit
reports, appraisals, preliminary title reports, searches,
environmental reports, insurance information and certificates.
. Providing expert financial advice on mortgage, educational and
personal loans.
. Developing the annual branch business plan for maximum profitability
and effectiveness.
CBS Project-Manager,
Dec 2003
to Nov 2011
P & S Bank, Core Banking, Data Centre, IT Dept.
New Delhi, India
. Bank User interaction for core banking requirement gathering, Gap
analysis, Test strategy & plan.
. Translated business requirements into IT application impacts and
business process impacts.
. Mapped Business processes for bank's workflows / dependencies.
. Assisted IT and business teams to ensure requirements are translated
to test plans.
. Defined project deliverables and monitored status of tasks.
. Drafted action plans and attend meetings with department executives to
review project status.
. Analyzed impact of proposed solution across the business, develop use
cases to explain/demonstrate business requirements/specifications to
IT team.
. Developed functional requirements and conduct business process
modelling to explain functional requirements to business, development
and QA / QC teams.
. Collaborated with cross-functional teams to draft project schedules
and plans.
. Worked closely as Subject-matter-experts (SME) to enhance user
experience.
. Provided Business Support for Applications and meet all SLA's related
to that.
Officer / Assistant Manager
May1996 to Dec
2003
P & S Bank, International Banking / branch
Mumbai, India
. Monitored and tracked Import / Export related transaction banking,
fund transfers, Current & saving account with fixed deposit, trading
and SWIFT operations.
. Managed Export, Import Credit appraisal, sanction & disbursement &
analysis of periodical financial statements,executed accounts
receivable reporting enhancements and reconciliation procedures
. Supervised & follow up post-lending monitoring, reporting and Business
development branch targets achievement and prepared financial and
regulatory reports.
. Handled Loan Portfolio for Retail Loans & Corporate Trade Finance,
Knowledge of FOREX Dealing room & back office functionalities.
. Supervised Cash management, Clearing settlement and bills collection
management
EDUCATION
Post Graduation Diploma in Financial PGDFM 2009 New Delhi, India
Management
Certified Associate of Indian Institute of CAIIB 2007 Mumbai, India
Banking & Finance
Diploma in Management DIM 2001 Delhi, India
Computer application & programming PCFE 1995 NIIT New Delhi,
India
Bachelor of Commerce B.Com 1986 Darjeeling, India
TRAININGS ATTENDED
Trainings on Software / Month /Year Training Place of Duration
Field Provider Training
SYMBOLS Banking-Admin -FAT July-2007 SunGard System Manila, 28 Days
Philippines
FLEXCUBE core April-2009 Oracle Mumbai, India 21 Days
Banking-Admin
Finacle CBS Technical March-2010 Infosys Noida,India 49 Days
Training
Finacle Core Banking Admin Nov-2010 Infosys New Delhi,India 10 Days
SAS Base & Advance Nov-2012 SAS Authorised Kolkata,India 30 Days
Training
CBAP -IIBA online March-2013 IIBA-USA Auth Online 30 Days
PERSONAL DETAILS
Passport Willing to Visa- Notice- Expected
valid- Relocate- Sponsorship One Month minimum CTC-Negotiable
Anywhere Required