Customer Service Manager

TOP PERFORMING ADMINISTRATIVE EXECUTIVE

Sales Manager • Customer Service Representative/Store Supervisor/Store Manager • Office Services

Strategic and visionary executive Tactical and operational professional Inspirational and collaborative leader

with a talent for leading mergers, with impeccable business acumen with generating superior performance by uniting

acquisitions, and reorganizations to outstanding financial qualifications cross-functional teams and organizations to

deliver enterprise excellence. over seeing large budgets. build consensus and exceed objectives.

Respected by Peers Financial Planning & Control Leadership & Team Building

Customer Oriented Marketing Savvy Organized

Change Management Reorganization & Revitalization Consensus Building

Efficiency Improvement Organizational Integration Participative Management

PROFESSIONAL EXPERIENCE

Mobile Solution, Poughkeepsie, NY 03/08 To 03/10

Sales Manager

1. Do credit checks for customers.

2. Print out all cell phone contacts.

3. Sell accessories.

Wireless Retail, Poughkeepsie, NY 08/05-02/08

Customer Service Representative/Store Supervisor/Store Manager

1. Inventory all phones and accessories in store.

2. Sell new and add on service to customers.

3. Sprint, Nextel, t-Mobil, cingular wireless.

4. Do credit checks and write out all contracts.

5. Sold install service on direct and dish network TV.

Continental Insurance Company, New York City, NY 06/68-07-05

Office Services

1. Mail room operations includes sorting and deliver all incoming mail.

2. All overnight services, UPS, FedEx.

3. Shipping and receiving of all packages.

4. Operate a Pitney Bowes inserter machine.

5. Ordering and maintain inventory of all office supplies.

6. Operate and maintain all Xerox and Kodak copiers.

EDUCATION

Ridley Lowell Technical Business Institute, Poughkeepsie, NY 2005

1. Accounting.

2. Computerized Accounting.

3. Bookkeeping.

4. Excel.

5. Peachtree.

6. QuickBooks.

7. Microsoft Suite.

Technical Skills:

Microsoft Word.

PowerPoint.

Excel.

References

Available Upon Request

Contact this candidate