Sales Manager
Resume:
Stephen M Rinas
Maricopa, AZ 85138
***********@*****.***
Objective: To find a position inside the right company that will allow me to use the skills that I
have developed in a position that allows me to help that company grow as well as offers me an
opportunity for professional and personal upward mobility.
Experience:
President and CEO – Dealership Training Solutions (Phoenix, AZ) 11/13 to present.
Work independently with Franchise Dealers across the country streamlining
p rocesses and increasing profitability.
Director of Sales. (So. Cal and Nevada)- Credit Acceptance Corporation (Southfield, MI) 02/12
- 11/13
In the Director of Sales role it has been my responsibility to expand our footprint in the Southern
California and Nevada Markets.
Accomplishments:
Hired and Trained a team of 15 Market Area Managers.
Established New relationships with the inactive dealer base with in the market.
Since taking over the Southern California and Nevada markets we have grown our total dealer
base by 36% and experienced 2013 contract growth at 42% month over month.
Used a consultative sales approach, we work with Franchise and Independent dealers to solve
their subprime deficiencies and increase unit sales and profitability.
Market Area Manager (West Central Phoenix)- Credit Acceptance Corporation (Southfield,
MI) 08/2011-2/2012.
As a Market Area Manager I was responsible for working with finance managers to grow sales
increase dealership backend profits and create ancillary product penetration.
Accomplishments:
Expanded Territory from 3 Active dealer partners to 21 in 6 months.
Grew average contract total from 14 contracts per month to 129.
Trained all dealership employees on CA processes as well as the CAPS Portal.
Number one in contract volume from Oct 2011 thru April 2012.
President and CEO – Dealership Training Solutions (Phoenix, AZ). 03/09 - 08/2011.
Worked with franchise dealers to streamline process and increase profitability.
Accomplishments:
Took business from start up to over 50 clients in over 2 years.
Increased dealers profitability by over $1,500,000.00
Hired and trained over 200 new employees
Dealer Principle, General Manager, Finance Director. - BRAG Suzuki of Middletown
(Middletown NY). 12/06 - 2009.
I managed every facet of dealership daily operations - fixed, variable, and administrative.
Accomplishments:
Grew sales of New units per month to 65.
Grew Used unit sales from 25 to 40.
Highest volume Suzuki dealership in East Region for 2007,2008.
Started Beach house Warranty Property Co (dealer owned ancillary product Portfolio) maintained
54% ESC penetration rate and 71% GAP penetration rate .
Finance and Insurance Professor - Automobile Dealership Institute (Scottsdale AZ). 05/2005 -
11/2005
Duties included training students in all aspects of dealership F&I management.
Accomplishments:
Trained classes of 8 to 15 students on legal compliance, menu sales, product presentation.
Assisted in placements of graduates placed over 80% directly into F&I positions.
Graduates avg. Over 91% retention after 12 months with avg. Per copy of $1,659.
Accredited F&I professor with State of Arizona
Used Car Manager, New Car Manager, Director of Training - Chapman Chevrolet (Tempe
AZ). 03/2003-11/2006).
Responsible for hiring, training, and sales staff development.
Accomplishments:
Trained over 100 new and used sales people.
Grew new volume sales to 3rd largest Chevrolet dealership with in the Phoenix DMA.
Reduced used vehicle turn from 83 days to 54.
General Sales Manager - Plum Creek Motors (Lexington NE). 12/1997 - 11/2002.
Responsible for managing all facets of dealership operations.
Accomplishments:
Grew sales from 35 total unit average to 110.
Grew dealership staff from 11 employees to 27.
Increased new vehicle market share from 6% to 13.
Training and Special Skills:
Six Sigma White Belt Training. State accredited Finance Professor, Completed all Joe Verde
Sales and Management Training courses, Ford Red Carpet Lease certified and factory trained.
Certified in all General Motors vehicles, Ford Motor Company vehicles, Honda, Nissan,
Volkswagen, Suzuki, and Audi.
Special Recognitions - Winner of Credit Acceptance Top Gun Award Q1 and Q2 2012. #1
Volume dealer East Region 2007,2008. Guest speaker at 2005 Arizona Independent Automobile
Dealers Association as well as the National Finance and Insurance Conference in Las Vegas.
Acknowledged in August 1996 issue of Automotive News for 18 consecutive months of selling at
least 30 vehicles (non-fleet). Achieved Ford Motors recognition 1994-1997. Won Midwest Ford
Walk Around competition for 2 consecutive years (1995, 1996).
References - personal and professional available upon request.
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