Manager Engineer

Samuel Joseph Driscoll

*** **** ****** *****, ******** Beach, Virginia 23454

*********@***.***

Tel: 757-***-****

Personal Statement

I have devoted my entire life to be the best in whatever I pursue by treating others as I would like to be treated. This golden rule I carry with

me at all times has allowed me to succeed by acquiring trust, respect and most of all immediate acceptance to anyone I meet. I have

learned in life that you must serve before you can lead. I have succeeded in 3 career choices in my lifetime and I choose the computer field

and have been successful in all aspects of this industry for over 28 years. I am confident and healthy and would provide exceptional

service and leadership to your company and importantly to your customers. I am a people person with proved skills.

Work Experience

Senior Field Service Engineer (Jun-2010 - Present)

Wincor Nixdorf Inc, Austin, TX

Responsible for emergency repair, install and maintenance of Computer based network systems. Travel throughout Virginia using

company vehicle with full parts and tool inventory. Troubleshoot and fix network faults, Computers and Printers, Routers and Switches, all

mechanical hardware and software issues, audio and video systems, software installs, electrical and environment issues. Professionally

dressed, confident presentation with expert customer interaction and company representation. As Senior Tech I assist other Field Service

Engineers via phone calls at any hour to provide technical and mechanical support. I also train new hires and existing Techs where

weaknesses are noted. I submit Team notes and help emails to better the field service and performance numbers.

Store Owner and Manager (Sep-2005 - Feb-2012)

The 39er, Virginia Beach, VA

Owned and operated a Franchise Party and Greeting Card store with Wife for over 6 years. Buyer, Seller, Manager, Trainer, and

everything else required to maintain a 8450SF retail store. Sales were down, I found my current job in 2010 and wife was just tired and

wanted to sell the business.

Computer Network Engineer (Aug-1979 - Sep-2005)

Data Business Systems Inc, Virginia Beach, VA

26 years of emergency repair, install and maintenance of full computer networked systems, Point of sale(POS) terminals, routers, switches,

network cabling, video and audio cabling and termination, scanners, scales, intercoms, software reloads, backups and programming.

Mostly field service travel and always customer interaction required. Promoted to supervisor manager of hardware support department.

Worked with hundreds of accounts to include Military NEX.

Electronics Repairman (Jun-1976 - Jun-1979)

U.S. Army, USA

Communications Equipment repairman to RF and AN Receivers and Transmitters, Antenna and field communication telephone wiring.

Secret clearance acquired but inactive.

Education

Certificate/ Diploma - Commonwealth College now Bryant & (Aug-1985 - Aug-1987)

Straton, Virginia Beach, VA

GPA: 4.0 Deans List every quarter.

Electronics Diploma

Accepted as Student Council representative.

HS Diploma - Kempsville HS, Virginia Beach, VA (Sep-1974 - Jun-1976)

Certificate - A+ Certification, Virginia Beach, VA (Sep-1988 - Jan-2012)

Paid and passed A+ CompTia school.

Also was certified in Compaq and NCR logistics schools.

Windows 95 school.

Multiple equipment new product schools.

Mostly self learning schools.

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