Sales Representative Service

Christopher Bruecken

Pittsburgh, PA

*******@*******.*** - 412-***-****

WORK EXPERIENCE

Insurance Agent

American Income Life - Wexford, PA - November 2013 to Present

Responsibilities

I meet with prospective clients. I handle their additional benefit package through their union or association. My

responsibility includes enrolling them after they send information requesting it. I am also charged with selling

them term or whole life policies. I also cover mortgage and income protection along with child policies.

Service Sales Representative

Cintas - Bridgeville, PA - April 1997 to May 2013

I ran a uniform route. I seviced my customers after they signed a sevice agreement with our sales department.

After the initial installation I was the point of contact for all ninety five of my customers. My responsibilities

included but were not limited to, besides exchanging clean and dirty products. Keeping an excellent relationship

with my customers. I achieved a ninety seven percent retention rate during my time. I was charged with adding

new products from our service line. This included products such as soap, rugs, bathroom products, mops

and rags. As a service sales representative I was to maintain a positive growth rate over my average weekly

volume, inventory control, adding employees, material cost, recover loss replacement and past due amounts,

selling non rental items, customer requests and cotract renewals. I managed my route as if I owned it. To that

end I was successful. Of the one hundred and two fiscal quarters I was eligible I made the "top ten"over eighty

times. This was out of forty three routes at our location. The award was from tracking growth in the above

mentioned areas, customer satisfaction and retention. Twice I was awarded s.s.r. of the year. Five other times

I finished in the top five.

EDUCATION

Engineering

Penn State Greater Allegheny - Mc Keesport, PA

1993 to 1994

Central Catholic - Pittsburgh, PA

1989 to 1993

SKILLS

proficient in Microsoft Office

AWARDS

S.S.R. of the year

Awarded to the service sales representative who maintained the highest numbers against the corporate

benchmark. It measured maintained growth. This included things such as: material cost, customer satisfaction

ratings, loss-replacement, net adds over stops.

CERTIFICATIONS

Smith driver training

Licensed in Pennsylvania for life insurance and fixed annuities

November 2013 to October 2015

ADDITIONAL INFORMATION

I have a current d.o.t medical examiner's certificate. Expiration date 10/14

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