Quality Assurance Life Insurance

Objective A production processing position in support to company

goals and initiatives.

Work Experience

Baltimore Life Insurance Company, Owings Mills, MD

Policy Assembly Processor

Assembly and production of life insurance policies with

meeting departmental targets.

Preformed quality assurance with in identifying

discrepancies s affecting demographic information, units

and state regulatory forms in insurance compliance

standards.

Recorded dual entries into segregated system applications

with addition to performing daily audit finalizing record

effecting managerial reporting.

Duplicated policies on request from internal email with

correcting system records prior to re-mailing of policy to

external customer.

Maintained organization of pertinent documentation and

processed photocopies received from Ricoh printer.

Prepared mailings via USPS, UPS / FedEx handling.

2007-2007 Software Decisions Inc., Maryland State Police,

Pikesville, MD

Lead Operator

Monitored activities of high-speed resolution and flatbed

scanning.

Assisted with image segmentation meeting quality assurance

standards.

Conducted cross training initiatives strengthening

workstation availability.

2003-2007 Brancore Technologies, First Health Services,

Baltimore, MD

Offices Services Clerk

Initiated audit report achieving accountability of scanned

records.

Received administrative rights updating system queues with

retrieving, resetting and deleting

DBF files.

Prepped/ scanned and indexed daily 100-200 State of MD

MPP/PAC applications / documentation utilizing Kodak high

speed 1810 scanner.

Processed daily mailing using a Pitney Bowes DM mailing

machine processor

2001-2003 Accountemps, Eby Brown Company, Baltimore, MD

Temporary Associate- Account Receivables Department

Generated year to date invoices for credit research.

Compiled data recovering outstanding non-payments.

1999-2000 Kelly Services / Becton Dickinson, Baltimore, MD

Additional Skills

Labelmaker

Assist / Design of computer generated pharmaceutical

labels.

Inserted barcodes and ISO symbols

Operated 1 to 4 Zebra printers simultaneously with

printing 500 to 2000 labels daily.

Updated system database and hard copy files

Inventoried label stock and reordered supplies

Microsoft Word /Excel, Outlook, AS400( ID3), ImageRight,

Perfectime, Barone

Education

Forest Park High, college preparatory, graduate,

Baltimore, MD

Military

U.S. Air Force, honorable discharge, alarm monitor and

dispatcher.

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