Customer Service Representative
Resume:
Julian Lee (Resume) ***** Silvercrest Dr., Charlotte, NC 28215
PH#980-***-**** Email:******.****@*****.***
OBJECTIVE:
Seeking a challenging position which will utilize my skills and abilities gained through experience and
education, as well as provide an opportunity for professional growth.
EDUCATION:
Passaic High School – Graduate Passaic Community College – Some Courses
Professional Licenses: Life & Health,Property & Casualty Medical Supplemental
EXPERIENCES:
Nov. 2013 –March 2014: Tele-Sales Insurance Agent
APAC – Call Center, Charlotte, NC
Affordable Health Care Agent
Experience with consultative selling
Interpersonal skill,Strong written and Verbal Communication
Sales Development and Rapport Building Skills
Medical Enrollment, Benefits Processing,, Payment Processing
Medical insurance verification, PC skills, Rate Insurance policies and Quotes
Sept. 2011- Nov. 2013: Benefits Customer Service Representative
Connextions- Call Center, Charlotte, NC
Title: Athem Blue Cross & Blue Shield -Customer Service Representative
Title: United Health Care Customer Service Agent,Retail help desk Claims Processing, Tech Support
Inside Sales Representative – Customer Service, Retail Help Desk (Medical Claims Processing)
Medical Enrollment, Benefits Processing, Patient Assistance, Payment Processing
Medical insurance verification, PC skills, Rate Insurance policies and Quotes
08/2008 –09/2011: Office Manager – Property & Casualty Agent
McLean's Insurance Agency - Julian's Insurance Agency, Charlotte, NC
Inside & Outside Sales – Auto & Life InsuranceRating policies, Commercial Rate Quoting
Problem Solving, PC Skills-Genesis, Reconciliation, Inside & Outside Prospect
Calculated premiums and established payment methods for sales.
02/2008 –06/ 2008: Customer Service Representative
Prologistics Temporary Agency, Charlotte, NC
Customer Service Representative, Answer Phones, PC Skills, Set Appointments
Testing Applicants Skills & Some Drug Testing, Filing, Distribution of Payroll Checks,
Put Hiring Packet Together
07/2005 – 02/2008: Customer Service Agent, Property & Casualty
Auto-Cycle Insurance Agency, Charlotte, NC
Quote polices, Cancellation, Reinstatements, FS1, DL-123, mailings, Reconciliation
Contact this candidate