Customer Service Technician

Quan Nguyen

***** ****** **. (***)

***-****

Brownstown, MI 48193

*************@*****.***

Objective

To obtain a technician position in the automotive industry to further my

interest in the engineering field, where I can gain hands-on experience and

practical knowledge.

EDUCATION

Wayne County Community College, Taylor, MI

2010-2011

. Major: Medical Technician

. Availability: Immediate

Wayne State University, Detroit, MI

2006-2008

. Major: General Engineering

EXPERIENCE

Desire Nails, Taylor, MI Jan. 2014

- Present

Nail Technician

. Perform nail care services offered by the business and in accordance

with company procedures and standards.

. Provide exceptional customer service

. Knowledgeable on all products and services provided at the spa

. Prepared working area as described in operation manual or as

instructed

Olive Garden Restaurant, Southgate, MI Sept. 2008 -

Present

Waiter/Host/Certified Trainer

. Provide excellent customer service in a professional and friendly

environment

. Knowledgeable on all products available

. Assist manager and provide guidance to prospective employees

SKILLS & Abilities

. Familiar with Microsoft Office

. Familiar with Vector CAN Tools

. Ability to communicate effectively, both orally and written

. Ability to work alone or in a teamwork environment

. Ability to learn and adapt

. Ability to closely follow given instructions

. Bilingual (English - Vietnamese)

AWARDS & HONORS

. Employee of the Month - Olive Garden Restaurant

*References Available Upon Request

Contact this candidate