Customer Service Sales

Jenny L. Potter

***** ********** ***** ****: 440-***-****

Strongsville, Ohio 44136 Email:

***********@*********.***

I am an articulate professional. My employment background has focused

mainly on secretarial, customer service, administrative assistance and

inside sales. Work experience has ranged from office management to

telemarketing. Work environments have included corporate, small business,

retail and fitness. I volunteer as a bridal coordinator and marriage

mentor at my church.

Skill Summary:

. Customer service

. Communication - verbal, written, person to person

. Typing - 55 wpm

. Detail oriented and excellent proof-reading abilities

. Secretarial experience - high level administrative background

. Computer proficient - Microsoft (Outlook), Google

. Self-motivated and able to work without supervision

. Inside sales - goal setter with proven track record

. Tenacious and persistent

. Good listener - able to arrive at solid conclusions by digging deeper

. Professional and business-minded

. Articulate and well-educated

. Team player

Work Summary - Lifetouch National School Studios, Inc.

Title: Sales Professional (August 2007 - Present)

Provide sales support, customer service and inside sales, identification of

sales leads utilizing the internet and publications pertinent to the

industry, composition of correspondence and professional email

communications, data entry and sales tracking via a nation-wide account

management system, development and preparation of business proposals to new

and existing clients, bid and contract preparation, assemble presentation

materials including selection of the best components, and appointment

setting for multiple individuals. Maintain accurate files and records of

agreements and work orders for the 6 person sales team.

Professional Goals:

Achieve personal growth through enhanced knowledge, experience and skills.

Enjoy success and satisfaction of a job well done, the positive feeling of

well-being from contributing to the financial goals of the company, and the

creative environment of a team atmosphere that identifies solutions to

business challenges.

Technical Skills and Qualifications:

Proficient with various computer applications: Google,Word, Excel, Power

Point, Outlook.

Operating Systems include Windows 98, Windows 2000, and Windows 2003,

Lifetouch software, Google

55+ wpm typing and shorthand; switch board and reception desk equipment;

filing, fax

Graduated from Parma Senior High School (Stenography Program with 4.0 GPA);

some college at Tri-C West (English, Accounting, Writing)

Contact this candidate