Manager Human Resources

Shandra M. Baltimore

***** ******** *** ***** ***** Orlando, FL 32828

Phone/Voice Mail: 407-***-**** Email: ****************@*****.***

Objective: Dedicated Human Resources Professional seeking a challenging

position where my experience, knowledge, and work ethic will

enable me to align HR initiatives and support strategic business

goals.

Skills: * State and Federal Employment Laws *

Unemployment Claims, Appeals, & Hearing

* HR/Legal Compliance (FMLA, FLSA, ADA, etc.) *

Corporate/Division Compliance Auditor

* Workers' Compensation * Community

Involvement/Fundraising

* HR Policies and Procedures * Staff

Recruitment, Selection & Retention

* Mediation/Conflict Resolution *

Behavioral Interviewing/PI Analysis

* Diversity & Inclusion *

Internal Investigations

* Employee Relations * Benefit

Administration

* Payroll Administration * New

Hire Orientation/On-Boarding

* Change Management *

Professional Company Advocate

* Wage Analysis & Survey's * Performance

Management

* Relationship Building & Sustainment *

Disciplinary Procedures & Management

* Event Planning & Project Management * Profound

ability to communicate

* Microsoft Office/Internet Explorer/Google Office *

AS400/ADP/PeopleSoft/Kronos/Cornerstone

Experience:

Burris Logistics Orlando Orlando, FL

Human Resources Manager October 2012

- March 2014

* Facilitate a work environment throughout the facility that is based on

High Performance Workplace Principles of open communication, respect, and

high expectations.

* Develop and support the function of High Performance Hiring Teams, High

Performance Team Member Training, and Roundtable discussions throughout the

facility.

* Provide training and coaching to all managers and team members on HPWP

methods for discussing and resolving conflicts.

* Responsible for executing Human Resources initiative in Employment

Practices.

* Served as a Business Partner for Human Resources related projects

including Team Member Engagement Surveys, Benefit Enrolment, State and

Federal Compliance related to FSLA, FMLA, and ADA for local facility.

* Facilitated and led various facility trainings on Labor Relations,

Diversity & Inclusion, and Discrimination & Harassment.

* Developed and executed programs that incorporated High Performance

Workplace Principals along with leadership's vision within the areas of

Performance Management, Learning and Development, Talent and Succession

Planning.

* Advised and consulted with Leaders to ensure consistency in the

application of HR Programs, procedures, and guidelines; provided resolution

of team member's opportunities involving Retention, High Performance

Counseling, Termination, Long/Short term leaves, transfers, and demotions.

* Drive and execute recruiting efforts through the implementation and

success Hiring Teams along with a pro-active recruiting plan, as well as, a

Team Member Referral Program in order to meet and exceed staffing goals

* Maintain a strategic partnership with Operational Team through supportive

feedback; driving consistency and managing talent.

* Ensure fairness and consistency in the administration of corrective

action: maintaining an open door policy with visibility of HR.

* Guide change management and implementation processes to evaluate Human

Resources overall contributions and impact on business strategies.

* Overseeing Human Resources Team Member's workloads; ensuring that

productivity and timeliness are paramount.

* Promote and model High Performance Workplace principles with all Human

Resources Team Members.

* Mentor Human Resources Team Members; recognizing achievements and

coaching for success.

Lowe's Home Improvement Centers Inc. Shelbyville,

TN

Human Resources Manager August 2011 -

October 2012

* Highly visible first point of contact for HR related concerns.

* Payroll Leverage & Scheduling.

* Training & Compliance.

* Proactively identifies employee issues that impact the Stores ability to

meet business objectives.

* Ensures local compliance with federal and state employment laws.

* Coordinate internal and external recruiting; interview and evaluate

candidates; selection and placement.

* Recruitment advertising; internet job boards, news papers and career

centers.

* Maintain Applicant Tracking System; utilizing PeopleSoft Human Resource

Management System.

* Developed and Manage internal job posting process.

* Generate pre-employment screening test to verify and confirm skill.

* Administer Background checks, Drug screens, Behavioral and Personality

assessments.

* Partner with Production Management on Staffing needs and Business

Demands.

* Administer and create corporate offer letters; negotiating salary based

on current market value and experience.

Shandra M. Baltimore

Staffmark / On-site Operations Manager Tullahoma, TN

Aug 2010 - Nov 2010

Spherion / In House Recruiter Nashville, TN

May 2010 - July 2010

Randstad / Client Company Recruiter Smyrna, Tn

Dec 2009 - April 2010

* Coordinate internal and external recruiting.

* Interview and Evaluate candidates; selection and placement.

* Counsel and problem solve with Client Company Representatives and

Contract employees.

* Process Weekly Client Company Time Sheets; submitting Weekly payroll.

* Recruitment advertising; internet job boards, news papers and career

centers.

* Maintain Applicant Tracking System; utilizing PeopleSoft Human Resource

Management System.

* Developed and Manage internal job posting process.

* Generate pre-employment screening test to verify and confirm skill.

* Administer Background checks, Drug screens, Behavioral and Personality

assessments.

* Partner with Production Management on Staffing needs and Business

Demands.

* Administer and create corporate offer letters; negotiating salary based

on current market value and experience.

* Serve as liaison for three Employment Services; sustaining & managing

agency relationships.

Wal-Mart Logistics Distribution Center Shelbyville,

TN

Human Resource Office Manager July 2004 -

July 2009

* Demonstrate familiarity and follow established Company and Divisional

policies, procedures and guidelines.

* Maintain a working knowledge of local, state and federal laws for

managing personnel processes and documents.

* Ensure compliance with Company, Divisional, State and Federal laws,

policies, procedures and guidelines.

* Preserve proper accuracy and maintenance of all personnel related files,

documents and processes.

* Conduct effective facility wide hiring, job transfer, performance

appraisal, orientation and benefit enrollments.

* Coordinate and manage all recruiting efforts for interns, exempt and non-

exempt positions.

* Support and encourage the Open Door Policy by working with Managers and

Associates to resolve issues.

* Serve as a resource to the General Manager, Senior Management, Area

Managers, and hourly associates.

* Act as a liaison between Associates, Managers and the Corporate Benefits

Administration Group for resolutions.

* Conduct and analyze wage and benefit surveys making recommendations to

maintain competitive compensation.

* Partner with the General Manager and Sr. Management to ensure fair and

consistent implementation of policy.

* Investigate Management and Hourly Associates claims of harassment and

discrimination.

* Maintain open lines of communication with Legal Counsel and Regional Team

to ensure Divisional Compliance.

* Execute Corporate and Divisional Programs such as Associate Surveys, Open

Enrollment, and General Meetings.

* Participate and Represent in Unemployment Claims and Appeal Hearings.

* Provide accurate manpower data details to General Manager and Senior

Operations Management Staff.

* Partner with Operations Management Staff to identify and prepare staffing

forecast and ensure needs are met.

* Ensure goals are met and exceeded in the areas of safety, quality,

productivity, and people measurements.

* Demonstrate a complete understanding of all Associates' job

responsibilities within the DC and HR Department.

* Generate records, reports, and documents for compliance with Company and

Divisional operational expectations.

* Manage the Human Resource Office scheduling and staffing to meet workload

demands and support DC.

* Oversee the Human Resource Department by ensuring (7) HR associates are

abreast of policy & procedural changes.

* Develops and delivers presentations for DC General Meetings to

communicate changes and ensure consistency.

Century Mold Co., Inc. Shelbyville,

TN

Human Resource Generalist

May 2001 - March 2004

* Recruit, Interview, Test, and select employees for hourly positions.

* Plan and conduct new hire orientations.

* Advise General Manager, Sr. Management, and Supervisors in appropriate

resolution of employee issues.

* Respond to all inquiries regarding Company and Divisional policies,

procedures, and programs.

* Administer and monitor employee performance review programs to ensure

guidelines are met.

* Administer benefit programs such as health, life, dental, disability

insurance, and pension plans.

* Administer all aspects of Divisional payroll system; transmit to

corporate office for processing.

* Maintain personnel files for Sr. Management, Supervisors, and hourly

associates.

* Retain accurate records of all employee data, job transfers, promotions,

evaluations and terminations.

* Investigate work related accidents/incidents/near misses; preparing

reports for WC Insurance Carrier.

* Coordinate manpower needs for contract employees; working with two

separate Staffing Agencies.

* Prepare labor, wage and manpower reports for General Manager, Sr.

Management and Supervisors.

* Ensure Company's Community Involvement through Fundraisers for Charitable

Organizations.

Shandra M. Baltimore

Desa International Shelbyville,

TN

Personnel Coordinator August 1999 -

May 2001

* Manage weekly payroll; transmit to corporate to process.

* Maintain divisional personnel files for hourly associates.

* Review bill and pay rates for contract employees.

* Conduct all Contract and Company Direct New Hire Orientations.

* Coordinate and facilitate monthly employee recognition programs.

* Issue Health and 401K Benefits; corresponding with Insurance and Plan

Carriers.

* Investigate and assist with all Workers' Compensations cases.

* Evaluate and administer yearly wage progressions.

The Hamilton-Ryker Co.

Manchester/Shelbyville/Murfreesboro, TN

Staffing Supervisor August 1998 -

July 1999

* Manage, supervise, and train Contract employees.

* Generate, receive and fill Contract Job orders.

* Establish Bill and Pay rates for Contract employees.

* Interview and recruit Contract employees for potential, current and

future positions.

* Develop, harvest and manage Client Company Accounts through calls,

visits and proposals.

* Counsel and problem solve with Client Company Representatives and

Contract employees.

* Analyze Risk Management Issues; responding to all Injuries.

* Investigate and assist with all Workers' Compensation Claims.

* Maintain and Implement Employee Bonus and Monthly Recognition Programs.

* Process Weekly Client Company Time Sheets; submitting Weekly payroll.

* Research the area demographics to better understand Client Company's

needs.

* Assist in Daily Office Operations.

* Drug Screen Urinalysis Testing.

Education: Motlow State Community College Tullahoma, TN

Mass Communications 1990 - 1991

References: Available upon request.

Letters of Recommendation: Available upon request

Salary History: Available upon request

Contact this candidate