Felicia Young Allison 256-***-****
Owens Cross Roads, AL
35763
EMAIL: **********@*****.***
Objective
Exemplify professional business attributes to accomplish your business goals. To utilize knowledge, skills, and abilities to efficiently
perform Administrative, Executive Office, Customer Services, Sales, and various types of business tasks.
Education
Faulkner University, Montgomery, Alabama [Bachelor’s of Business Administration Degree]
Colorado Technical University Online [Master’s of Business Administration Degree]
Advanced Practitioner of Mediation & Dispute Resolution
Certified
Employment Current: Botanical Gardens-Huntsville, Event Hostess As-Needed
2004-2014 DBA: National Association of Certified Building Contractors [Madison, Alabama]
[AJS Industries, Inc.]
Corporate Office Administrator [Jan. 2004, Jan. 2014
Executive office management, accounts payable/receivables, collections, advanced clerical functions.
database management, reports, maintained schedules, and travel itineraries. Customer services,
human resource duties, employee orientations, and payroll. Perform national certification trainings,
facility management, site inspections, sales and marketing, design and manage company website, and
lead writer of online training products. Data Entry, typing, filing, change management, employee
supervision (10+). Type of Service: Commercial Cleaning Development Company. Contractor dispute
resolution processes. [Company downsized and changed to an online training program].
1993-1996 Broward County Florida Alcohol & Drug Abuse Division [Fort Lauderdale, Florida]
Clerk-Typist II
Assisted nine counselors with patient intake procedures, scheduling, file audits, data entry, reports,
maintained calendar, filing, typing, and extensive customer services.
1989-1990 Transition Point, U.S. Army Transportation Unit [Fort Polk, Louisiana]
Clerk-Typist-GS 3
Typing, filing, clerical assistance, out-processed soldiers from Desert Storm/Desert Shield.
Gaps In Employment: Military Family Period of Relocation-Unemployed/Childcare/College
1990-1993, 1996-2004
Skills Microsoft Office Suite: Access, Excel, PowerPoint, Outlook, Quick Books, Word
References provided upon request
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