PRAKASH J. KHEMLANI

Mobile: +91-967******* Tel (Res): +91-020-******** Email: acdpwp@r.postjobfree.com

Seeking a position with a growth oriented organization in the fields of:

Spanish Interpretations

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Spanish Translations

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Spanish Training

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Interaction with Spanish Delegates and Associates

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An Overview:

A Graduate in B.Com from the Pune University with a 7 year work experience as a manager for one of the

stores of a reputed chain of jewellers in Malaga, Spain with a perfect grasp of the Spanish language as job

profile involved interaction with Spanish locals on a daily basis.

Currently working with Vodafone India Services Private Limited (VISPL) based in Kharadi, Pune as a

Spanish Language Expert for the Vodafone Roaming Services (VRS) department assisting and supporting

the technical testing team while troubleshooting any pre-launch roaming testing with Spanish speaking

operators

Educational Qualifications:

• Bachelor in Commerce (B.Com) from Pune University

• Higher Secondary School Certificate (H.S.S.C) from Ness Wadia College of Commerce, Pune

• Secondary School Certificate (S.S.C) from St. Vincent’s School, Pune

Work Experience:

September ’13 -- Till Date at Vodafone India Services Pvt Ltd, Kharadi, Pune

Recruited through a consultancy firm, I am currently working with Vodafone

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India Services Pvt Ltd (VISPL) at the EON IT Park, Kharadi, Pune as a

Spanish Linguistic Resource for the Vodafone Roaming Services (VRS)

Department

Co-ordinating with the International Roaming Experts Group (IREG) and

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Transferred Account Data Interchange Group (TADIG) teams as per their

requirements in the Vodafone Roaming Services Department (VRS)

Job profile involves assisting the IREG and TADIG technical teams to

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troubleshoot any issues with pre-launch testing of roaming agreements

between Vodafone OpCo’s and other Spanish speaking countries Operators

Active and constant communication in Spanish with Operators through

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telephone and emails to resolve any issues with the pre-launch testing as they

are more comfortable speaking in their native tongue

Serving as a bridge between the VRS technical teams and Spanish Operators,

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my job is to ensure successful completion of pre-launch roaming testing so

that the roaming service can be officially launched between the two

operators

July ’11 – May 13 at Bedazzled Fine Art Jewellery, MG Road, Pune

After returning from Spain, I started my own venture as the proprietor and

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owner of Bedazzled Fine Art Jewellery

Situated in Kumar Plaza Basement in MG Road, Pune, I also started

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supplying to various local boutiques and exporting designs to Spain and the

United States

Management of the store along with promotion of the brand through

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different social networking websites

Feb’04 – Jan’11 with Don Lal Jewelers, Puerto Banus, Malaga, Spain

Starting off as a counter salesman and through interaction with the local

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Spanish people, I gained valuable experience and training thereby perfecting

my Spanish

Within 3 years of my joining, I was appointed as the manager of the store

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taking over the responsibility of the complete store

Job profile as manager involved handling of various departments including

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Purchases, Sales and Accounts

Incharge of Customer Care, Customer Retention and Service

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Incharge of Human Resource Department and other staff related issues

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Incharge of promotions during festive seasons and holidays

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Jan 01 – Dec 03 with Mobilink Communications Pvt Ltd

Worked in the Domestic Inbound Call Centre Department of Mobilink

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Communications for 2 years as a Customer Service Representative for

various national and international companies including Pizza Hut, Mercedes

Benz, Hyundai, Fiat, Videocon, Akai and Eureka Forbes

Gained valuable experience while dealing with different customers for

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different multinational companies

Also learnt interesting customer service tips and call center telephone

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etiquette as per part of our training programme

Personal Details:

Date of Birth:- 2nd July 1982

Permanent Address:- Flat No 36, Bldg No 3, Vishram Society, Padamji Park, Pune 411002

Languages known:-

English: Read, Write and Speak

Hindi: Read, Write and Speak

Spanish: Read, Write and Speak

Marathi: Understand

Computer Skills: Proficient at Microsoft Office

Successful completion of Hadoop platform Beginner’s Level

Location Preference: Pune

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