Administrative Assistant Sales

Myra B. Miller

**** ******** ** **

Washington DC 20011

************@*****.***; Cell: 202-***-****

Experience

Ticket Booth Agent

Spirit an Odyssey Cruises

(October 17, 2013 - Present)

. Make and confirm cruise reservations using telephones, mail, and

computer

. Explain products and services

. Resolve customer complaints regarding booking, ticketing and special

boarding needs

. Print, sort, and distribute boarding passes

Administrative Assistant

Department of Corrections

Office of Investigative Services

(July 1, 2013 - August 9, 2013)

(Summer Investigative Intern)

. Operated Workcentre 5675 to include coping, scanning, and emailing

. Archived criminal and administrative investigative files

. Completed all administrative task for investigative unit

Administrative Assistant

Washington Metropolitan Area Transit Authority

(June, 2012 - August, 2012)

(Summer Intern)

. Utilized Microsoft Word and the internet to complete assigned

administrative tasks

. Responsible for disseminating office correspondence

. Responsible for identification cards creation and distribution

Myra B. Miller

Cashier/ Guest Service Clerk

Target

(November, 2011 - May, 2012)

. Managed front desk. Responsible for assisting customers with

returns, bill payments, exchanges, and purchases

. Conducted new employees training regarding store policies, store

services, register operations

. Triaged questions in store and via phone regarding store credit cards,

weekly sales, return and exchange transactions

Administrative Assistant

Washington Metropolitan Area Transit Authority

(June, 2010 - August, 2010)

(Summer Intern)

. Responsible for the maintenance of WMATA library

. Assisted office personnel with oral, and written communications

. File management, answered telephone, mail distribution, and typing

Cashier

Giant Food

(April, 2010 - December, 2010)

. Handled credit card and check transactions for customers

. Maintained and restocked inventory

. Answered questions regarding weekly sales

Administrative Assistance

Washington Metropolitan Area Transit Authority

(June, 2009 - September 2009)

(Summer Intern)

. Responsible for cataloging, distribution of mail, and record keeping.

. Responsible for scheduling maintenance calls, staff meetings, and

office relocations

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