David R. Agrait
Miami FL, ****6
david_agrait@hotmail.
com
Profile
Experienced IT Professional with success administering LAN's and databases and
providing end-user support in different industries such as healthcare (hospital)
and manufacturing (pharmaceutical). Track record of tackling and solving tough
business and technical problems. Strong leader with demonstrated ability to work
effectively with individuals at all levels and in all functional areas. Expertise
managing full project lifecycle from requirements gathering to final implementation
and customer training.
Relevant skills:
Project Management
Innovative IT Initiatives
End-User Support
Vendor Evaluation
Troubleshooting/Resolution
Client Relations
Strategy & Execution
Key Account Management
Resource Management
Technical proficiencies:
Platforms: Windows 2000, 2003, 2008 Server and Professional, Windows XP (Pro and
Home), Win 3.11/95/98, Dos 6.22, MS Exchange, Mas90, IMRS2000, AIX, SQL, Hyper-V
Manager
Hardware: PC Configuration, Switch Installation
Software: MS Office Suite
Networking: Dell Switches, Cisco Switches and Concentrators
Experience
Manager
2006 - 2013
Cl nica Espa ola, Inc., Mayag ez, PR
In charge of renewing and bringing the IT Department to meet all current federal
government requirements. Prepared the hospital's platform to be compatible with
oncoming required changes within the next 1-3 years. Mandatory requirements to keep
the institution operational were achieved with the limited budget devoted to the
restructuring. Directly responsible for:
Managed the installation and configuration of secure LAN and Intranets for all
hospital computers and peripherals.
Developed the proper security and policy parameters for internet use and access
tailored for the institution in accordance with Microsoft's Fore Front Manager
authorized partner.
Installed and configured new computers, their software and all related issues with
the LAN's administration.
Evaluated, assessed, recommended and implemented the computerized systems needed
based on particular demands of the individual hospital departments.
Assessed and designed a new layout to replace the existing system using the most
modern data transmission infrastructure materials recommended for this healthcare
facility. Supervised the correct assembly of the wiring system.
In charge of the oversight and proper functioning of the Evolution Hospital
Software while offering onsite instant support to end users.
Performed an analysis of the existing computer system to upgrade it to Hyper-V
Manager with virtual servers.
Extensive knowledge of the upmost strict rules of confidentiality, including HIPPA.
Designed a non-existing backup infrastructure to support primary hardware in case
of partial or total loss configuring mirrored image hardware ready to enter service
in a matter of minutes in case of catastrophic failure of the system.
Supervised the proper performance of the data entry process. Able to perform this
task in the event that the data entry personnel were not available.
Provided cost analysis including equipment evaluation of any major or minor
computer system replacement or upgrade planning. Evaluated and negotiated external
support and warranties with the wholesalers or partners.
Telecommunications Specialist
2004 - 2006
System Integrator
Lajas, PR
Installed, coordinated, implemented, programmed and maintained telecommunications
equipment such as Avaya Definity, Merlin (Magic and Legend) and Partner as well as
their respective voice messaging.
Coordinated installation of new equipment including wiring for Data and Voice.
Coordinated new installations with the customer and third party vendors like Telco
Company.
Installed DSL lines with the parameters and configurations of Telco Company.
Wired new equipment using the color codes of their respective configurations.
Project Manager - Contract
2003 - 2003
R-2 Communications Group, Toa Baja, PR
Analyzed and designed the cabling environment including, cable routing, servers,
switches and fiber optic installations.
Supervised a crew of 10 technicians who were responsible for the implementation and
maintenance of the networks.
Prepared quotes for different companies.
Network Analyst/Telecomm. & PC Specialist
1994 - 2002 Bristol - Myers Squibb Co., Mayag ez, PR
Assisted site Network Coordinator in supporting end users' needs for all desktop
and network related activities.
Worked closely with the Sr. IM Technical Support Specialist in the implementation
of Technical Support for Systems.
Responsible for the LAN servers and AS/400 support.
Provided on-site technical and operational support.
Complied with all regulatory requirements, Company Policies and Procedures.
Managed and executed the installation, troubleshooting, maintenance and update of
hardware and software for the Voice/Data Communications infrastructure.
Programmed the switch board Avaya Definity Data Center operation and provided
end-user on-site support.
Provided leadership and internal controls monitoring.
Manufacturing Data Coordinator
1988 - 1994
Bristol - Myers Squibb Co., Mayag ez, PR
Expedited the Manufacturing Department Budget reports for budget analysis and
annual forecasting. In charge of the presentations and approval for all invoices
within the Manufacturing Department.
Professional Development
Quality Improvement Process
IBM AS/400 Computer Operator Workshop
Definity PABX Programming Certification
QLP (Quality Program)
World Class Seminar
GMP Training
LAN Administrator
20/80 Seminar
Presentation Skills
How to Manage Multiple Projects, Meet deadlines and Achieve Objectives
Billing system IUHP
Education
Bachelor of Business Administration
Interamerican University of Puerto Rico, Aguadilla, PR
Associate Degree in Computer Programming
Electronic College and Computer Programming, Ponce, PR