Customer Service High School

JOANA P. RAMIREZ

Los Angeles, CA, *****/ 323-***-****/ *************@*****.***

Objective

Seeking a customer service position with a company which will require me to utilize my skills abilities and experience in the customer service field to ensure the company’s success.

SKILLS & Abilities

• Bilingual (Spanish &English- read and write)

• Excellent communication skills

• Fast learner

• Enjoy working with others

• Able to perform in stressful environment or condition

• High skills in greeting customers

Experience

CUSTOMER SERVICE / BANANA REPUBLIC / NOVEMBER 2012 /DECEMBER 2012

• Helping customers with needs

• Greeting customers

• Maintaining my area neatly

• Making sure the customer leaves satisfied

RECEPTIONIST / MARAVILLA FOUNDATION / MARCH 2012 / JUNE 2012

• Over see front operations and provide impeccable customer service

• Provide front line response to all office inquiries

• Manage the room reservation system for the departments ensuring that room are not overbooked

• Balance multiple projects simultaneously while maintaining the ongoing operations of the office

Education

HIGH SCHOOL DIPLOMA / JULY 2013/ YOUTH BUILD CHARTER SCHOOL OF CALIFORNIA

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