Administrative Assistant Customer Service

EVITA NARINE

*** ******** ***** ( Union, New Jersey 07083 908-***-**** (

*.********@*****.***

SUMMARY OF QUALIFICATIONS

Technical Comprehensive knowledge of Microsoft Office Suite (Excel, Word,

PowerPoint, Publisher and Outlook) MS Project, SharePoint,

Sales Force, Concur, PeopleSoft, Yardi, BIG, Fusion, Lotus

Notes, Adobe Photoshop, Ariba Spend Management and Time Matters

Typing proficiency of 65 WPM

Extensive knowledge and experience with coordinating domestic

and international travel plans, meetings, expense reports,

communications, filing of documents, presentations,

spreadsheets, scanning along with initiating contact internally

and externally.

Proficient with general office equipment including Xerox

copiers, fax machines, and cash register

Calendar management and phone coverage

Interpersonal Interface with senior level executives, assistants and other

internal and external business partners

Excellent verbal and written communication, organizational,

time management and follow-up skills

Ability to work in a fast paced team environment and handle

multiple projects

Ability to react with appropriate levels of urgency to

situations and events that require quick response or turnaround

High degree of initiative and the capacity to anticipate the

needs of professionals

WORK EXPERIENCE

Account Coordinator

April 2013 - Current

Cushman & Wakefield (Verizon Account) - Piscataway, NJ

. Assists Financial Manager in the reporting process, including preparation

of the monthly financial report and account reconciliation

. Processes receipts, invoices, monthly expense reimbursements, etc. by

verifying accuracy of documentation and balances

. Prepare P.O.s., process invoices and monitor approved budget

. Maintains integrity of database accounting systems by regularly updating

general files, reports and spreadsheets

Administrative Assistant II

Sept. 2011 - March 2013

Public Affairs, Corporate Philanthropy & Marketing Intelligence

Horizon BCBSNJ - Newark, NJ

. Personal assistant to three Directors and combined staff of twenty

. In charge of handling invoices, purchase orders, processing of check

requests and expense reporting

. Schedules face-to- face meetings, conference calls, teleconferences, and

WebEx online meetings to aid professionals in conducting seamless

business operations

. Telephone support for four Directors and VP

. Communication in and out of the Public Affairs and Communications

departments via emails, phone, documents, and presentations

. Compile, assemble and proofread all documents, correspondences, reports,

presentations and spreadsheets including board and town hall meeting

materials for accuracy

Administrative Assistant II

June 2008 - Sept. 2011

Dental Underwriting

Horizon BCBSNJ - Newark, NJ

. Personal assistant to the Dental Director of the company

. Maintain departmental contact lists, organization charts and email

distribution lists

. Logistical (ATV, IT etc.) support for on and off-site meetings and events

including town halls, special guest

. Distribution of electronic internal and external communications; phone

coverage, printing documents, routing correspondence and occasional ad

hoc projects

. Scheduled and coordinated business meetings

. Manage on-boarding and off-boarding process for new and existing

employees

. Researches, compiles, and analyzes data for various reports and projects

Investor Relations Representative

Aug. 2006 - May 2008

Registrar and Transfer Company - Cranford, NJ

. Provided customer service support to company shareholders

. Resolved customer issues via email and phone

. Assisted in special projects as assigned by the VP of Registrar &

Transfer Co.

. Executed system account changes via data entry

. Compiled and dispensed over seventy-five requested records and forms to

shareholders regarding account changes on a daily basis

Clerk/Secretary Nov.

2005 - Aug. 2006

The Law Offices of Giantomasi & Oliveira - Newark, NJ

. Handled both dial-in and dial-out phone contacts with tact and

professionalism

. Maintained filing systems and databases for confidential records and

files

. Finalized important correspondences to major clients

. Traveled to other company sites to assist with special projects

File Clerk/Secretary

Jan. 2004 - Nov. 2005

The Law Offices of Freeman & Bass - Newark, NJ

. Effectively handled customer inquiries for the information center

. Retrieved phone numbers and addresses from the company database

. Excellent interpersonal skills with a strong initiative and discretion in

handling confidential information

Sales/Shift Manager

Sept. 2003 - Nov. 2004

Pizza Hut - Union, NJ

. Handled cash transactions

. Processed orders in person and over telephone in a polite manner

. Advertised new sales and special promotions

. In charge of safe and cash transactions to the bank

. Received various gift certificates for attendance and outstanding

performance

EDUCATION AND PROFESSIONAL DEVELOPMENT

Associates in Business Management Expected

graduation June 2014

Union County College - Cranford, NJ

. Concentration in Business Management

. Courses include Compensation, Occupational Health and Safety, Economics,

Training and Development, Industrial Relations, Organizational

Development, and Business Law

. Current GPA 3.4

. Completing courses applied to B.A upon transfer to a four year college

Business Language Communications Course Feb.

2008 - May 2008

Cranford, NJ

. Format, compose and revise memos, proposals, business letters, resumes

and reports.

. Corrected grammatical errors and tone in written and oral communications

by using a variety of communication strategies and techniques

. Assessed academically by the course Professor

. Obtained a Certificate of Completion

Securities Transfer Association Training Course

May 2007 - Aug. 2007

Cranford, NJ

. Learning and understanding the roles of investors, bank/brokers,

depository, and corporation-transfer agent relationship through numerous

real life anecdotes, case studies and examples

. Obtained a Certificate of Achievement and Completion Award for Honor Roll

and achieving high standing throughout the seminar

Contact this candidate