Customer Service Sales

[Kiwana S. Redmond]

** ****** **. ******, **** **406] [937-***-****) [******.*******@*****.***]

Objective To obtain a full time position that will allow me to apply my skills

and managerial expercerince while developing new skills with a

progressive organzation.

Qualifications The ability to multitask, proritize and work well under pressure with

minimal or no supervision, outstanding communication skills both

written and verbal strong organizational, plannning and

computer skills and thirteen years of excellent customer service

and management experience.

[ Office Managerr]

[2012 present] [R.Fleming Heating, Air and Refrigeration]

[Dayton, Ohio]

*Duties include making it possible for other employees to function

effectively and efficiently. Manage the day to day business

operations of the office, reporting directly to the owner, process

and track orders, perform basic accounting functions as needed

and keeping records up to date. Manage database and weekly

reports, handle incoming and outgoing calls, emails, voicemails

and interface with clients to meet various needs along with

updating clients notes and files and handle and implement

special projects such as writing business proposal, home and

business estimates.

[DayCare Provider/Stay at home Mom]

[2010-2012] [Self Employed] [Dayton, Ohio

*Responsible for excellent care and supervising of children while helping

enhance each child ‘s development and proper care. Providing children

activities that promotes physical, emotional, intellectual, social growth

and preparing healthy meals and snacks that fit the need of each child.

• Mission Statement

• Providing a safe and exciting environment

• ABC’s & 123’s

• Reading

• Potty training

• Etiquette

• Hygiene

• Social skills

• Environment

[cashier

[2008-2010] [Goodwill Industries] [Dayton, Ohio]

*Responsibilities included providing excellent customer service, operated

point of sales terminal, sorting clothes and wares, load and unloading

docks, proper handling of cash and bank transactions, inventory and light

cleaning.

[Assistant Manager]

[2004-2005] [DEB Shop INC.] [Centerville, Miamisburg]

*Using the number one golden rules treat others the way you want to be

treated while providing superb customer service, opening and closing of

company, operated point of sales terminal, maintain database, faxing,

filing, using excellent phone etiquettes, proper handling of cash and bank

transactions, interviewer, scheduling, inventory and light cleaning.

[Supervisor]

[1996-1998, 2002-2004] [Goodwill Industries] [Huber heights, Ohio-

Dayton. Ohio]

* Opening and closing of store, operated point of sales terminal

load and unload docks, maintain data base, faxing, filing, proper

handling of bank transactons, interviewing, scheduling, inventory

and light cleaning.

Education American Intercontinental University

[2005-2006] Major: Fashion Design and Marketing

Sinclair Community College[2000-2003] Major: Business

References: are available upon request

Contact this candidate