Training Manager

Carolyn Austin-Smith

**** ******* ******, *********** 416-***-**** **********@*******.**

Work History

B4 Training Systems, Streetsville

Owner/Operator 2003-2014

Pilates, Spinning, Personal Training Studio. On and off-site individual and team training.

Design and advertise promotional materials regarding client services and fees. Design, implement and track all client information,

intake and service reports. Prepare and submit all tax documents. Research and implement exercise and nutritional protocol as needed

by clients. Train and manage instructors.

Canadian Bodyworks, Brampton

Fitness Instructor/Personal Trainer 2004-2007

Pilates, Spinning, On and off-site individual and team training.

Design and advertise promotional materials regarding client services and fees. Design, implement and track all client information,

intake and service reports. Prepare and submit all tax documents. Research and implement exercise and nutritional protocol as needed

by clients. Train and manage instructors. Offered from a Private Training Studio (1000 sq. ft.) within 100,000 sq.ft.facility

Fitness Contractor to: Rogers, Glaxo Smith Klein, GE, City of Mississauga, ORC, YMCA 1997-2008

Planet Workout, Mississauga

Fitness Manager 2003-2004

Designing and promoting activities to meet customer demand and generate revenue.

Preparing reports for supervisor and owners. Redesign and implement a comprehensive personal training department model.

Design and mange an advanced Excel spreadsheet report for supervising 10 independent contractors. Organize and re-establish

assessment centre for the intake and on-going evaluation of personal training clients. Managing renovations of assessment centre.

Train and manage instructors and co-op students. Invoicing, collections and payroll for personal training department, spin studio and

pilates studio.

Fitness Instructor/Personal Trainer

Pilates, Spinning, On and off-site individual and team training

Offered from a Private Training Studio (500 sq. ft.) within 90,000 sq.ft.facility

Absolute Fitness/Goodlife, Mississauga

Fitness Manager 1999-2003

Designing and promoting activities to meet customer demand and generate front end revenue .

Recruiting, training and supervising staff of 12 and 10 independent contractors and all co-op students. Preparing and checking budgets

and generating income through personal training department. Payroll. Writing monthly and weekly reports and preparing cash

projections for centre owners or more senior management. Ordering equipment and supplies. Invoicing and collections of current or

cancelled memberships. Entering and processing monthly membership payments. Dealing with membership inquiries or complaints by

telephone, email or fax. Managing paperwork for clients, trainers and employees with computer and manual back-up files and storage.

Reconciliation of personal training revenue with trainer’s invoices and pay-outs. Preparation of cash deposits and receipts. Carrying out

health and safety checks on equipment. Arranging for maintenance, insurance, repairs and cleaning;

YMCA, Mississauga

Fitness Instructor/Personal Training 1996-1999

Jones-Rogers, LLP

Legal Assistant/Secretary 1994-96

Commercial Litigation, Estate Administration and Estate Planning

Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.

Prepare affidavits or other documents, maintain document file, and file pleadings with court clerk.

Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents. Opening new claim files,

preparing accounting information, keeping accounting advised of new claims, maintaining the filing system, preparing pleadings.

Artist/ Art Instructor 1984-present

Commission work includes murals, landscapes, portrait, illustration, sign painting, menu and poster design & production, advertising and

teaching manual production. Portraiture, landscape and abstract work in the following mediums: oil, watercolour, coloured pencil,

silverpoint, graphite, conte, acrylic and casein. Sculpture in clay, concrete and industrial materials. Group and private instruction in each

of these disciplines. Preparing an online portfolio and research social media for self promotion (in progress). Designing a gallery website

for sale of artwork (in progress).

Toronto Board of Education

Instructor (part time) 1989-1994

Art and Photography courses

F.A.C.T.S. Counselling Services, Belleville

Office Administrator, (part time) 1989-1994

Drug and Alcohol Counselling, Employee Assistance Program

Ontario Government Employment services contracts.

Prepare all class materials, correspondence and reports for clients and candidates. Write submissions for tenders and government

contracts. Record all testing and feedback. Recruit placement facilities for their requirements and readiness for candidates they desired.

Match potential candidates with appropriate placement and host. Monitor job placement via site visits and interviews.

Campaign for donations for successful candidate award packages. Coordinate graduation for successful graduates – venue, meal,

invitations, awards and host appreciation gifts. Job counselling candidates for future employment and suitability of subsequent offers.

Design and produce manuals for Assertiveness Training.

Education

Certifications, Fitness Instructor and Personal Trainer 1993-2014

(YMCA/CanfitPro, Pilates, Personal Training, NLS, Spinning, Coaching)

Ontario College of Art, Fine Arts Diploma 1993

• Major: Drawing + Painting

• Minor: Sculpture

• Related coursework: Art History

University of Toronto, Fine Arts Courses 1991-93

• Painting

Quinte Secondary School, OHSHGD, Belleville ON

Technology

MS Office, Publisher, Corel Draw, Simply Accounting, Quick Books

References available upon request

Contact this candidate